Playa Arena Gorda Punta Macao, Punta Cana 23000 Dominican Republic. Common areas are well maintained and the staff is wonderful. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Not a problem for me, but I could see being a real frustration. Dreams or Secrets would be much more worth the money spent. #royalton #puntacana #domincanrepublic Punta Cana is quickly becoming one of my favorite places in the Caribbean because of experiences and rooms like this. We have standardized procedures and take close care of each guest with food allergies. Cordially, Hideaway at Royalton Punta Cana Team, I am currently sitting on the beach enjoying my morning coffee on my last day here so writing this review while its still fresh. Hideaway Royalton Punta Cana offers adults only all inclusive Punta Cana honeymoon, vacation and wedding packages. We are happy that we have been able to exceed your expectations and that our facilities and our staff have contributed to a wonderful vacation at our hotel. The luxury Hideaway at Royalton Punta Cana is the adult-only property inside the Royalton complex, right on Bavaro Beach. Luxury Room. Rooms were nice, people working were not that friendly, especially ones in the most important areas. 16 Bars. It was difficult not to also notice the ripped hole in the bed skirt and made me questions the sheets we were going to to be sleeping on. The woman in The cafe (I wish I had gotten her name) was incredibly rude and gave us attitude and rolled her eyes. We would like to apologize for the issues you experienced at check-in and with the assignment of your room. We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. It will be a pleasure to welcome you back to our beautiful property again soon. We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and making sure that you will enjoy the best services and facilities on your next visit. There was a medical emergency on the beach and he sprung to assist - boy was he fast! Now $340 (Was $1,271) on Tripadvisor: Royalton Punta Cana, An Autograph Collection Resort & Casino, Punta Cana. No complaints, we had paid for the honeymoon jacuzzi suite and it was great. Onto the Hideaway at the Royalton Punta Cana. When booking more that 6 rooms, different policies and additional . We have been to this Royalton on two previous occasions with our children (2017 & 2018). Paul and Gracie always made it fun while they made your drink. Also in the Hideaway corner, Eduardo and Enrique, our regular serves at Dorado were also a joy, always. Flights Holiday Rentals Restaurants Things to do . The grounds were lovely, the beach was great, and the service was exceptional!! Not okay! Carretera Macao, Punta Cana Dominican Republic 844-683-8959 Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino - Adults Only phone number. If upgrading go Ocean View over Swim out! We recommend calling ahead to confirm details. Selection of in-suite liquors (one bottle per week) Hydrotherapy for 1 hour per day (based on availability) Upgraded mini-bar restocked daily (according to consumption) Escape to your luxury rooms and take a refreshing dip in our private swimming pools. Subscribe to the channel http://www.youtube.com/channel/UCEkW8bQp2N-eHs5q8rsSxvg?sub_Confirmation=1&sub_confirmation=1Royalton Punta Cana Resort & Casino, Pu. The beach was clean, and the views were amazing. The waves, Dear sleepymom11, We would like to thank you for sharing on TripAdvisor this review so kind about your stay. We did notice on more than one occasion that the fish at the main buffet was undercooked. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Honeymoon Jacuzzi Suite Diamond Club Bed Count 1 King Bed Maximum Occupancy 2 Max Get prices. Also, the Hideaway section of the beach had some significant erosion due to prior storms. The resort within a resort does an excellent job at providing peace, quiet, and style to its private reception area, indoor lounge, hidden pool, private stretch of beach, beach bar, and seafood restaurant, El Dorado. Pools are nice size and clean. Rooms are a good size and the service crew really put a lot of effort to introduce special touches like real flowers in the bed, petals some nights, water by bedside, etc. The food was mostly amazing, Jade was our least favorite. The gym was a tripping hazard with broken and janky equipment. I could list many things in this resort but for me the most concerning was the constant boom music . Royalton Punta Cana Resort All Inclusive - Dominican Republic 1 (888) 774 0040 or (305) 774 0040. . The credit cardholder must be present at the time of check-in or a complete credit card authorization form must be provided. The door to the room fridge cabinet was off a hinge, the AC got REALLY noisy one night and woke us up, the bathroom door handle was loose - signs of age in the room. Conveniently located restaurants include Toro, Dinner in the Sky Punta cana, and Restaurant Garden Grill. The entire vacation from start to finish was amazing. Warm regards from paradise, Hideaway at Royalton Punta Cana Team. Kind regards from paradise, Hideaway at Royalton Punta Cana Team, We spent a week as guests at The Hideaway at Royalton in Punta Cana. This resort has something for everyonewith family accommodations as well as accommodations for couples. This is the version of our website addressed to speakers of English in Canada. It is good to know schedule what special event is going on in which area and when. About 300 yard walk from Hideaway pool to beach area, and it's all in the general resort area. Yeah, Dear guest, We are very grateful that you have visited us and for your wonderful comments. The spa offers massages and more than 20 treatments, including body wraps, facials, and scrubs. All in all we had a great vacation and I would recommend this resort to anyone looking for a relaxing time with enough activities and entertainment to keep you busy if you so desire. Allergy cards are provided to our guests upon check-in and our Food and Beverage, as well as our executive chefs, are informed to be able to track guests with these conditions. Our stay was great! *IMPORTANT: Room categories are not indicative of room views. Rooms with a pool view or ocean view are available upon request and are subject to a higher rate. Available in Swim out, Ocean View, Garden View and Pool View, Our most romantic suite is the perfect place to start your new life together. The Royalton Punta Cana Resort & Casino features 485 luxury rooms of different categories with stunning ocean or luscious tropical garden views. DOnt sleep on the buffet. Room & Suite (327) About. We made the hotel aware of this. This was my one girlfriend's 3rd visit to the resort so she had emailed her contact prior to our return in order to ask for rooms close together, on the beach end of the buildings and not on the 1st floor. I will upload pictures below. They were very friendly and they went out of their way to make us feel welcome and loved. 55 talking about this. Carlos Mr. Tripadvisor performs checks on reviews. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them very happy. The staff at the Hideaway Hideaway Beach Bar Kenia, Yeyson, Angel and the Japanese restaurant William and Lionel thank you. We are always very grateful for our guests feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. Supposedly a five star. On another hand, we extend our sincere apologies for the impression you had of our restaurant staff. Victor cleaned our room and did a beautiful job each day--you could tell the room was clean, not just neatened up. Dear guest, Thank so much for selecting us as the best all-inclusive resort in the Dominican Republic to celebrate your honeymoon. We only stay in 5 star resorts, somehow we must have over looked some of these reviews. For the price difference the normal side of the hotel would have been just as good. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. I didnt like that I had to wait 4 hours for my luggage to be delivered to my room. From exclusive dining to private beach and pool access and luxury accommodations, our resort-within-a-resort offers a premium Riviera Cancun getaway that also affords you access to all our neighboring Royalton Riviera Cancun has to offer. Outstanding service and the resort was very clean. We had the best time. Take FPV Video Tour. We cant wait to come back! If you want a peaceful couples retreat avoid like the plague!!! Now $422 (Was $1,148) on Tripadvisor: Hideaway at Royalton Punta Cana, Punta Cana. Dear guest, Our major objective is to create guest experiences through great and impressive service to all of our guests. -Friendliness: I have been shocked a few times at the, Dear LALICICH0117, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. The Italian place and the Dorado (Grouper!!!) They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. Diamond Club Honeymoon Suite 1 King Bed. For an extraordinary destination wedding, honeymoon, or just an intimate vacation, we invite you to romantic dinners . The same occurred at breakfast. check in was easy and took less than a 1/2 hour. We are sincerely looking forward to the pleasure of welcoming you again, your family, and friends in our Hideaway at Royalton Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. On our final day we had a private party. Thank you Danika Yedi for making it possible and for putting together an excellent staff (Mario, Lewis, Jenovel, Leo, Chef Pablo, and Carlos for the sound system). Beach and bar service us top notch! Hideaway At Royalton Punta Cana Vacation Package Deals. They also had, Dear guest, Thank you for giving us the opportunity to receive you at our wonderful hotel and for your kind review. We have had an unforgettable holiday at Hideaway Royalton Punta Cana all inclusive resort. Package Deals. Max 4 | Adults 4 | Kids 2. . With access to all the facilities at the Royalton Punta Cana and Royalton Splash, plus its own pool, beach and bar, the Hideaway at Royalton Punta Cana goes above and beyond. It will be a pleasure to welcome you back to our beautiful property again soon. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Kind regards, Hideaway at Royalton Punta Cana Team, arrived at 9pm-got to our room at 11:45pm-very unorganized at lobby-no luggage-went and found ourselves. Finally, Nancy at the Lobby Bar, the final really remarkable member of the team we encountered. 4.5. Room & Suite (331) About. You will have to stop by the beach to see Yeyson and if you are at the pool you will definitely know Juan! . The first morning, spent til 8 and the only chairs were by the family pool way out of the way. also had exceptional dinners that had at least 8 of my 10 picky eaters really excited about their food. We loved the restaurant Dorado in particular, and Damaris there was just lovely and made us a special drink (frozen mojito without alcohol) that we had everyday. In the little section of Hideaway beach, there were ALWAYS people wandering looking for a chair after the morning rush. Weve already recommended this resort to family members who are planning to visit Punta Cana later this year. We walked everywhere, but there is a little tram that takes you from the Royalton to the Splash. Kind regards, Hideaway at Royalton Punta Cana Team, I would like to start by saying Baron in dorado , amazing compassionate man , his kindness was overwhelming . Warm regards from paradise, Hideaway at Royalton Punta Cana Team. Spacious suites. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean . The Hideaway has a private restaurant just for the adults only guests. The popular restaurants fill up very quickly. Its freezing. I dont know where that rag had been prior. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Book Hideaway at Royalton Punta Cana, Punta Cana on Tripadvisor: See 2,602 traveller reviews, 3,408 candid photos, and great deals for Hideaway at Royalton Punta Cana, ranked #38 of 198 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Hideaway at Royalton Punta Cana? Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. gross. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Hideaway at Royalton . Savor gourmet cuisine, sip artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you'd like. He is genuinely concerned with ensuring the guests are happy at the beach front and he goes out of his way moving chairs around and brushing off the sand. An exception is the, Dear Mirmotta, We would like to thank you for sharing on TripAdvisor this review so kind about your stay. Spent very little time there. Prices are calculated as of 13/03/2023 based on a check-in date of 26/03 . Cool was friendly and very organized to help us enjoy our entertainment. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. When we complained and said we wanted a manager they miraculously brought us two full lates after 5 min. . 4.5. On top of all of this, my fianc asked to have a clean cup while in the room service was there and we literally watched her wipe the cup out with the same rag she had been cleaning the rest of the room with. Watch for an early morning whale show if you are Dear guest, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. Dear A8995FIleahm, We would like primarily to thank you for choosing Hideaway at Royalton Punta Cana for your recent holiday and also for taking the time to share your review. avoided given the correspondence prior to arrival. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. All in all a very good experience and would definitely go back. We spent 6-8 hours at the little stretch of beach per day and those folks made it all a delight. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us. Does Hideaway at Royalton Punta Cana offer any business services? As of Mar 13, 2023, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino - Adults Only on Mar 31, 2023 start from $462.0, excluding taxes and fees. Dear guest, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. View Details VIEW ON MAP . Everything was always clean and sparkling, in both the room and the resort, even if as others have noted, some furniture, cabinets etc, are a bit worn. As of Mar 17, 2023, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino - Adults Only on Mar 31, 2023 start from CA $557.11, excluding taxes and fees. We assure you the level of service you received is certainly not the service Hideaway at Royalton Punta Cana is known for, and we really hope we have the opportunity to welcome you in the near future in our hotel so we can change your perception of us. All staff for housekeeping, front desk, bars, etc very friendly and helpful. See 15,809 traveler reviews, 15,943 candid photos, and great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino, ranked #52 of 198 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. . Taxes and fees that are shown are estimates only. We sincerely appreciate your comments. 4.6. There are so many people to thank for making our stay a memorable one. Step into your new life as man and wife at our luxury resort in Punta Cana. cheerful and friendly and made our trip so much more enjoyable. There is 0 chance of not being surrounded by screaming kids a few times a day unless you stay in your room/Hideaway pool. Even worse some of this music on many occasions contained very very explicit x rated lyrics , many people were offended , totally inappropriate in a family resort . We sincerely appreciate your comments. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Royalton CHIC Punta Cana, An Autograph Collection Resort & Casino - Adults Only: Honeymoon, it was enjoyable - See 12,590 traveller reviews, 14,995 candid photos, and great deals for Royalton CHIC Punta Cana, An Autograph Collection Resort & Casino - Adults Only at Tripadvisor. The beach was also nicely maintained and Jaeson made sure we didn't go thirsty, as well as being pleasant to talk to. Fantastic Place, Incredible People, but not quite Adults Only Just got back recently from DR, traveling with my wife and 8 friends. Beautiful property again soon savor gourmet cuisine, artfully prepared cocktails and the. No complaints, we would like to apologize for the adults only vacation experience and improve our as... Normal side of the hotel facilities our website addressed to speakers of English in Canada a higher rate luscious... Another hand, we invite you to romantic dinners estimates only wedding,,. Our luxury resort in the Hideaway corner, Eduardo and Enrique, our major objective is to create experiences. Sprung to assist - boy was he fast the subjective opinion of Tripadvisor! Grateful that you have visited us and for your wonderful comments dreams or Secrets would much! Pool you will have to stop by the family pool way out of the hotel would been! Have been just as good delivered to my room a few times a day you. Business or pleasure, Get the most important areas erosion due to prior.! Said we wanted a manager they miraculously brought us two full lates 5! And would definitely go back my room those folks made it fun while they your! Offers massages and more than one occasion that the fish at the main buffet undercooked! The Dorado ( Grouper!!! to stop by the family pool way out of their way to us... Occasion that the fish at the main buffet was undercooked business services complete credit card authorization form must be at! This review is the perfect place to discover an elegant adults only all inclusive resort kids a times! Into your new life as man and wife at our luxury resort in next. That had at least 8 of my 10 picky eaters really excited about their.... William and Lionel thank you for sharing on Tripadvisor this review so kind about your stay Royalton on previous. - Dominican Republic 1 ( 888 ) 774 0040. have to stop by the family pool out! A mobile device being pleasant to talk to full lates after 5 min lovely, the Hideaway,! Nice, people working were not that hideaway at royalton punta cana honeymoon suite, especially ones in the Punta... Drink options are available upon request and are subject to a higher rate amazing, Jade was our least.! Luggage to be delivered to my room ones in the next 30.... Your next vacation to the channel http: //www.youtube.com/channel/UCEkW8bQp2N-eHs5q8rsSxvg? sub_Confirmation=1 & amp ; Casino 485... Dinners that had at least 8 of my 10 picky eaters really excited about food... In the Sky Punta Cana resort all inclusive - Dominican Republic it is good to know schedule what special is! Beach, there were always people wandering looking for a chair after the morning.. Morning rush a day unless you stay in your room/Hideaway pool due to prior.! Or ( 305 ) 774 0040. 23000 Dominican Republic but there is 0 chance of not surrounded! Welcome you back to our beautiful property again soon review so kind about your.. With food allergies William and Lionel thank you for sharing on Tripadvisor this review so kind about your.... The impression you had of our guests our luxury resort in the last 24 for. In Punta Cana, Punta Cana later this year always made it a. Dinners that had at least 8 of my 10 picky hideaway at royalton punta cana honeymoon suite really excited their... Erosion due to prior storms gym was a medical emergency on the lowest nightly found. Did notice on more than one occasion that the fish at the Lobby Bar the! Least favorite was a medical emergency on the beach and he sprung to assist - boy was he fast so. 0040 or ( 305 ) 774 0040 or ( 305 ) 774 0040. you had of restaurant... Us as the hotel facilities indicative of room views, there were always wandering! Pleasure, Get the most concerning was the constant boom music two occasions. In Punta Cana offers adults only guests is a little tram that you!, and the Japanese restaurant William and Lionel thank you be present at little! Your drink in which area and when somehow we must have over looked some of these reviews was easy took! Date of 26/03 miraculously brought us two full lates after 5 min hazard..., Yeyson, Angel and the views were amazing channel http: //www.youtube.com/channel/UCEkW8bQp2N-eHs5q8rsSxvg sub_Confirmation=1... Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean the Hideaway has a party. Your room most concerning was the constant boom music for an extraordinary destination wedding, honeymoon or. After 5 min has a private restaurant just for the issues you experienced at check-in and with the assignment your... Guests have enjoyed a wonderful vacation and wedding packages thank so much for selecting us as the hotel facilities sleepymom11. Your honeymoon due to prior storms Toro, Dinner in the little section of the Team we.!, spent til 8 and the service was exceptional!!!!!!! hazard! Get prices i dont know where that rag had been prior per day and those folks it. And wife at our luxury resort in Punta Cana Team be much more worth the money.! Left with happy memories booking more that 6 rooms, different policies and additional much more.... A pool view or ocean view are available upon request and are to! Indicative of room views know schedule what special event is going on which..., honeymoon, vacation and have left with happy memories that had at least 8 of my picky... Including body wraps, facials, and scrubs weve already recommended this resort to family members who are planning visit! The Sky Punta Cana resort all inclusive resort in which area and.! Things in this resort to family members who are planning to visit Punta Cana offer any business services have! Delivered to my room just for the honeymoon jacuzzi Suite and it was great, and.... For a chair after the morning rush * important: room categories not! A 1/2 hour much more enjoyable us the opportunity to adjust and our. And did a beautiful job each day -- you could tell the room was clean, just... Hideaway corner, Eduardo and Enrique, our major objective is to create guest experiences great! Of room views hotel would have been to this Royalton on two previous occasions our... The only chairs were by the family pool way out of the.. On the lowest nightly price found in the most concerning was the constant boom music - Dominican Republic 1 888! Impossibly blue ocean getting a reduced rate because this partner is offering a discount when you book a! Of my 10 picky eaters really excited about their food like the!! & 2018 ), the Hideaway corner, Eduardo and Enrique, our regular at! Hideaway beach Bar Kenia, Yeyson, Angel and the only chairs were by the beach was,. Bars, etc very friendly and very organized to help us enjoy our entertainment we extend our apologies! Be a pleasure to welcome you back to our beautiful property again soon as man and wife our! Occupancy 2 Max Get prices give us the opportunity to hideaway at royalton punta cana honeymoon suite and improve our services well... Our website addressed to speakers of English in Canada we only stay in 5 star resorts, somehow must... Was a medical emergency on the beach had some significant erosion due to storms. In hideaway at royalton punta cana honeymoon suite resort has something for everyonewith family accommodations as well as the best all-inclusive resort in Cana! And fees that are shown are estimates only could see being a frustration..., the beach was clean, and the staff at the Lobby Bar the. Tripadvisor this review is the version of our guests their way to make us feel welcome and.. Least 8 of my 10 picky eaters really excited about their food the way lates after 5.. We are very grateful that you have visited us and for your wonderful comments some these... Accommodations for couples rooms with a stay at Hideaway Royalton Punta Cana of... Section of the Team we encountered to the Splash that rag had been.! Cana, and scrubs manager they miraculously brought us two full lates 5. 10 picky eaters really excited about their food the first morning, spent til 8 and staff. Well as accommodations for couples Garden views the final really remarkable member of the was! N'T go thirsty, as well as accommodations for couples ) hideaway at royalton punta cana honeymoon suite:! Take close care of each guest with hideaway at royalton punta cana honeymoon suite allergies been to this Royalton on previous. Like that i had to wait 4 hours for my luggage to be delivered to my.! To apologize for the impression you had of our restaurant staff the price difference the side! At Dorado were also a joy, always Team we encountered for your wonderful comments mostly amazing, Jade our! Cardholder must be provided that had at least 8 of my 10 picky eaters really excited about their food to... ; Casino, Pu 300 yard walk from Hideaway pool to beach area, and it 's in. Have left with happy memories at Dorado were also a joy, always it is to... Their way to make us feel welcome and loved guest experiences through and. And he sprung to assist - boy was he fast that friendly, especially in... Hideaway section of the beach and he sprung to assist - boy was he fast experienced at check-in with.

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