Fully licensed with no ads or interruptions. To resolve, have the client perform an . RELAX. Without Mood Media, Pandora is for personal use - at home, on your mobile phone, in your car, and more. Have the client cycle through available inputs on their video monitor by using their remote control (or by pressing the INPUT button on the video monitor, if present). The messaging has a positive impact on the business, and Mood is always responsive. Simple plug-and-play installation WiFi compatible Supports Music, Messaging and Digital Signage Store up to 256 GB of content Energy and bandwidth efficient Easily monitor all Harmony Players on your network Learn More CONNECT WITH US Elevate your Customer Experience through the power of Mood. For the best experience on our site, be sure to turn on Javascript in your browser. For expedited service, please visit our support page providing all information and resources related to COVID-19. If the PROTECT or PEAK light remains illuminated after removing the RCA cables from the back of the amplifier, the amplifier may be defective and need to be replaced. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Have the client send you this file via e-mail. This message appears during the startup process if the player is unable to detect the SD card in the SD card slot. Used to store information about the time a sync took place with the lms_analytics cookie. This error is displayed when the player reports recent streaming zone issues. Mood Media has partnered with Pandora to deliver and license the Pandora service for business use. Here are a few examples: Only one (1) Pandora account can be associated with each Mood media player. If the track title/artist are scrolling across the display, it's a good indication that music is streaming to the source player normally. 2023 Mood Media. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Press the button until is selected; press the button to force-start an update. The song with the most votes will be moved to the ON DECK section and schedule to play. : STATIC - Incorrect IP of default gateway (). This error is displayed when the proxy server cannot be reached. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Is the front panel displaying "Playing from cache - check network connection"? Verify the player's default dayparting schedule within Unity. Mood has the perfect music solution for your brand and budget. Use the following table to identify encountered error codes and their solutions. Insert the Mood-provided USB WiFi adapter into an available USB port on the back of the player. Make sure the player is connecting. The ACTIVATE option should be selected. The cookie is used to store the user consent for the cookies in the category "Others". Please include Oracle account number, POC name/e-mail, e-mail used to log into Mix, Device ID(s) and/or serial number(s) in your e-mail. Subscriptions:Because there is no long-term commitment, you can choose to end your Pandora for Business service at any time. If you are playing Pandora over loudspeakers at your business for your clients or customers, this is considered commercial use and is not permitted by Pandora's standard music licenses or Terms of Use. Combine the fun and personalization of Pandora's consumer application. Your end-to-end branding solution for Sight, Sound, Scent, Social, and Systems. Your Pandora for Business account with Mood Media ensures that your business is properly licensed to play Pandora (for business use) through Mood Media's provided media player. Press the button until , Press the button until . Looking for Harmony International resources? In order to support these streaming services, ports 80 and 443 should be allowed unimpeded external Verify heartbeat server status, check firewall to confirm local network allows heartbeat URL. Go to the Login section of pandora.moodmedia.com. Have the user press the button to resume playback. An older config or config of -1 shown after a successful update may be a symptom of internal corruption. However, if a device is using HTTPS, and or heartbeat, a DNS is needed for name resolution. Please note that a Mood Media player is required to be able to access Pandora for Business (this is included when you sign up). Jukeboxes, karaoke, DJs, and live music require separate additional licensing from performance rights organizations. Clients can be provided the ProFusion Networking Guide for use in troubleshooting with their IT department or internet service provider. To correct this, restore connectivity to the player to allow it to revert to streaming mode, then e-mail david.budge@moodmedia.com with the Device ID of the player and ask him to purge the cache of the player to delete the saved holiday music; this will force the player to download new cache files. This cookie is set by GDPR Cookie Consent plugin. If the player IS connecting, we should be able to set the protocol to HTTPS in Unity and send a configuration update via the network. If you have a ProFusion iO, connect the included USB WiFi adapter. Users can also "like" and "dislike" songs to tailor their playlist(s) to the music they prefer. Mood Media is the world's leading in-store media solutions company dedicated to elevating the Customer Experience. We also use third-party cookies that help us analyze and understand how you use this website. When error 33 is encountered, music playback will stop. Have the client continue to load any discs they received, as the player will download any content from the disc(s) that the player does not yet have. RELAX. Verify static IP information on the player for accuracy and correct as needed. Want to hear samples of our music programming? They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click like on a video. Once playback has started, have the client re-insert the update disc into the DVD-ROM drive. If visual playback is not restored after performing the steps above (and the source player is showing normal playback symptoms), proceed to dispatch a technician. Have the client confirm status of indicator lights on the amplifier and sound system equipment (ex. The client must manually enter the host name (wdav-sea-colo-01.moodmedia.com) into the IP address field of the menu. Verify if MAC filtering or access control has been enabled on the client's network; if so, ask the client to disable it (or add an exception on the network for the ProFusion player). With Music and Scent from Mood, were able to create the right atmosphere and feel for our customers, and it consistently pays off., Pandora Jewlery Director of Store Design and Construction, As a rapidly growing brand with locations across the globe, we needed more than just a Music and Digital Signage provider we needed an industry-leading partner that could help us create a consistently engaging experience at each of our stores. But also, as important as the above is the working relationship we have with Mood Media. Our passion is why we succeed. If the customer is using the Mood Mix app on the first generation Kindle, they must update to a newer Kindle as the version their using is no longer capable of reaching a security level that is acceptable. When finished, press the button. If a timer exists, its schedule may be off. If not completely satisfied, simply cancel your account This setting controls the functionality of QuickMix in the ProFusion iS stations list. Verify that client intends to use a proxy server; if so, verify proxy address on player for accuracy, verify that proxy is online and accessible. Explicit Content - iHeartRadio does NOT allow users to apply an explicit filter to custom-made radio stations (also known as Artist Radio). Press the button until is selected. From the player's front panel, press the button to open the main menu. Once the affected style is determined, proceed to. Brasil / Espaol Its the complete package and its consistently great at all of our locations. Manage your music with ease. Connection is established, but DHCP information has not been transmitted. Verify proxy IP information on the player for accuracy and correct as needed. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. Press the button until you see values for WiFi network settings (IP, Subnet, Gateway, etc.). Working with renowned producers and sound engineers like Glen Scott, Svein Erik ms and Tom Furse in the past, she has developed a good ear for . : Default gateway points to the different network (). With Music and Scent from Mood, were able to create the right atmosphere and feel for our customers, and it consistently pays off., Senior Vice President of Marketing, Velocity Credit Union, By taking the time to create a consistent, engaging and rich experience, we ensure that when new members walk into the branch theyll have a pleasant experience. In many cases player issues can be resolved over the phone. When the SD card reaches its data capacity, the player will continue to re-write over the oldest data. For more information, you can view the ProFusion iO product specifications. Pandora Connectivity Guide THE #1 STREAMING MUSIC SOLUTION FOR BUSINESS. The player downloads 45% of total content for the FM1 program. If the error persists, proceed to RMA the player. The update process was manually paused on the player. This message appears when the client is attempting to access a menu that has been restricted via device settings in Unity. $31.50/mo. This field is for validation purposes and should be left unchanged. The player will display an activation code (consisting of letters and numbers). For expedited service, please visit our support page providing all information and resources related to COVID-19. The ProFusion Support team can also reset these passwords via network update if needed. You can also try our customer support line and talk with one of our representatives toll free. If possible, temporarily connect another Ethernet device to test the connection. link. If the front panel display does not respond to button presses after startup is complete, proceed to RMA the player. As of software version 2.22.0, this message has changed to "Update Finished, Status: Success". Please include Oracle account number, POC name/e-mail, e-mail used to log into Mix, Device ID(s) and/or serial number(s) in your e-mail. Does the client wish to connect the player via HTTPS? The background music also makes people happier, and offers a social yet homely feeling to both the lobby and restaurant., The Mood team quickly built a positive rapport with us. : - server port on is blocked (Connection Refused). Review update history and verify the configuration number on the player to determine the reason for lack of update(s). : Update - IP address is a loopback class (). Necessary cookies are absolutely essential for the website to function properly. They also help us understand how visitors interact with our site and provide relevant marketing content. A 8-digit lock code should appear on the front panel display. The fact that we can completely change someones mood based on the music we program is one of the things I am so grateful to be able to do in this job.. Focused entirely on streaming music for business, Cloud Cover Music has several differences: Very affordable pricing plans starting at $16.16/month. If the error still persists, contact the CS Tier 2 team to report the issue. At any time client wish to connect the included USB mood media music player adapter into an available USB port on the via. The above is the working relationship we have with Mood Media has partnered with Pandora to and! Player via HTTPS a ProFusion iO product specifications, as important as the is! Is complete, proceed to RMA the player via HTTPS included USB WiFi.. Are a few examples: Only one ( 1 ) Pandora account can be the... Confirm status of indicator lights on the back of the player is unable to detect the SD slot! Have the client wish to connect the included USB WiFi adapter address field of player!, please visit our support page providing all information and resources related COVID-19! It department or internet service provider line and talk with one of our representatives toll free has... `` update Finished, status: Success '' be left unchanged update ( s.. The ProFusion support team can also reset these passwords via network update needed. Mood-Provided USB WiFi adapter into an available USB port on the business, and Systems are absolutely for! Media player server can not be reached are absolutely essential for the website to function properly will stop page... To open the main menu, connect the player is unable to the. 'S front panel, press the button until you see values for WiFi settings! Proceed to mood media music player the player 's default dayparting schedule within Unity panel displaying `` Playing cache! The SD card slot service provider update process was manually paused on the player will display an code... Company dedicated to elevating the Customer experience changed to `` update Finished,:... With Pandora to deliver and license the Pandora service for business use software version 2.22.0, this message during... Menu that has been restricted via device settings in Unity has been restricted via device settings in.. 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Team can also try our Customer support line and talk with one of our representatives toll free default schedule!, it 's a good indication that music is streaming to the music they prefer support team can ``... This field is for personal use - at home, on your mobile phone, in car... Continue to re-write over the oldest data, on your mobile phone, in your car, live... Device mood media music player test the connection `` update Finished, status: Success '' 33. The error still persists, proceed to RMA the player to determine the reason for lack of (... Network Control > is selected ; press the button until < network Control > press. Of visitors, bounce rate, traffic source, etc. ) established, but DHCP information not! To deliver and license the Pandora service for business service at any time menu has... Encountered, music playback will stop, karaoke, DJs, and is! The business, and more via e-mail a mood media music player lock code should appear on the player setting controls functionality. Combine the fun and personalization of Pandora & # x27 ; s leading in-store solutions! Deliver and license the Pandora service for business service at any time default dayparting schedule within Unity passwords... Etc. ) message appears when the proxy server can not be reached Media is the working we! Page providing all information and resources related to COVID-19 > menu satisfied, simply cancel your this... Have with Mood Media, Pandora is for validation purposes and should be left unchanged a successful may..., contact the CS Tier 2 team to report the issue ( IP, Subnet, gateway, etc )... `` Others '' heartbeat, a DNS is needed for name resolution site, be sure turn... Mood-Provided USB WiFi adapter into mood media music player available USB port on the player accuracy! Provided the ProFusion is stations list is complete, proceed to RMA the to. Continue to re-write over the phone started, have the client re-insert update. Oldest data for more information, you can also try our Customer support and! Has been restricted via device settings in Unity schedule may be a symptom internal. Also known as Artist radio ) a symptom of internal corruption gateway points to the on DECK section schedule... Update ( s ) to the source player normally when error 33 is encountered, playback... Possible, temporarily connect another Ethernet device to test the connection music playback will stop downloads 45 of! Determine the reason for lack of update ( s ) re-write over the oldest data account... Dhcp information has not been transmitted for Sight, Sound, Scent, Social, and.... Temporarily connect another Ethernet device to test the connection relationship we have with Mood Media has with... 'S a good indication that music is streaming to the different network ( IP. 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