I purchased a 2 day ticket for my wife and I. Rather use uber or state busses. It's cheaper and moves quickly on time. Dear jackbP1963ZO, Refunds due to weather will not be granted unless the service is suspended as a result of weather. Get in touch via Live Chat by tapping the chat button at the bottom of your screen, downloading the Big Bus Tours app or using the Enquiry Form to send your query. You can join the tour from any stop. Anyone looking at doing this should and if you get Armando well that's an added bonus! This is the version of our website addressed to speakers of English in the United States. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We're happy we could meet your expectations! We have over 20 different stops, all conveniently located close to great landmarks and attractions, making it easy for you to explore the city at your own leisure. It was a wet day so to start with we had to sit in the lower part . Bus ride was smooth. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The driver and the "mic man" were great, entertaining, time music choices to fit the environment. The bus comes around and just flies past us! A must if in Miami for a day. Your guide will explain the history of these national monuments and reveal the perfect position to capture the most impressive photos. The stops were supposed to pick up riders on the half hour but we waited longer than that generally. I read comments about the airboats traveling at speed through the Everglades and the chance to see Alligators. Yes well ask you to select the date youd like to hop on the bus. Buses maintain 30 minute departure intervals, scheduled at all locations. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. https://www.bigbustours.com/en/miami/miami-bus-tours/?___store=miami_en, International Association of Better Business Bureaus. We purchased tickets for the Miami tour. It goes against our guidelines to offer incentives for reviews. This website uses cookies to improve your experience. This was definitely not the tours fault, just a warning for future passengers! Please note that for hygiene reasons we encourage you to pay with card when possible so that all parties can avoid the handling of cash. Big Bus Tours - It was another successful year for the Big Bus Toy Express in Miami We collected an impressive 10,000 new, unwrapped toys and $30,000 in cash donations for the Toys for Tots . You can also choose between a variety of 1-Day tickets, each offering an additional day free of charge, along with admission to great attractions. Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. Thanks for contact us. BIG BUS TOURS - 155 Photos & 237 Reviews - Bus Tours - 401 Biscayne Blvd, Miami, FL - Phone Number - Yelp 237 reviews of Big Bus Tours "In for a quick business trip with a few hours to burn, this bus trip did the trick of giving us an overview of Miami (downtown, south beach, conconut grove, coral gables, little havana, etc. The tours ran on time. The guide providing the commentary ( a young girl) was not good and in experienced. Not sure? Companies can ask for reviews via automatic invitations. Some of the guides are better than others with information and attitude.maybe we were just unlucky with one young man who was coming close to his "break" as he stated, but he was quite curt with a passenger who hadn't noticed their stop. Over 40 Yachts to, Winner's Circle is a premier provider of luxury ground transportation in Miami and, "Interested on going on a trip or vacation, we all deserve one nowadays. Sign up to our newsletter for exclusive info and offers. Tour guides are engaging and commentary is available in 13 languages. We use dedicated people and clever technology to safeguard our platform. During the day the buses were overcrowded so we ended up sitting in a hot seat downstairs with little visibility which limited our enjoyment. Would recommend using the service to see South Beach, Little Havana and the city. I still think that was bogus because there were many of us in the vicinity. Is this tour company still running bus tours right now? Harry did a good job in Easter traffic. You'll journey out to the Everglades Holiday Park, a 50, 90 Minute Panoramic bus tour takes you from Soundscape Park along the scenic MacArthur Causeway and all the way around the. youve heard the names before, and our Miami bus tour brings them spectacularly to life. Customer Reviews are not used in the calculation of BBB Rating. We got off in Little Havana, had a great tour, very informative the day we went. Hi Mr.adam Bird, We appreciate your honest review. . The principal starting locations for each tour are: For general enquiries, please get in touch using our contact form. 10% Off. Each has their own knowledge of the area. I was told on the website that for the premium package I paid for, I'd get 2 days of events and would be able to choose the days. Great way to spend your post cruise waiting for the airport if you have a later flight. A few slowdowns due to traffic, but that's expected in Miami. The reason for the three stars is the boat trip which was terrific being interesting, scenic and with a great commentary which was informative and amusing. 12% Off. Thank you. The bus tour was a perfect way to spend the afternoon waiting for our flight. Our customer service telephone lines are currently unavailable. Super Tours of Orlando provides low-cost and reliable bus services between Orlando, Kissimmee, Miami, Universal Studio, Walt Disney World, and more cities in Florida. Got dropped off at bayside and jumped on the next one which took us through coconut grove etc. We can make. Each has their own knowledge of the area. Laurencel370, it's experiences like yours that really keep us motivated! Big Bus Tours Miami; Hop On Hop Off Bus Tour Give us a call: (305) 672-1270 Website: https://www.miamibeachvisitorcenter.com/ Enjoy the Perfect Introduction to Miami Soak up the sun, sea and vibrant culture aboard our Miami sightseeing tours. Great guy and great company too :). Expired. As we have encouraged you, please reach out to us at infomiami@bigbustours.com and we will be glad to assist. As a matter of policy, BBB does not endorse any product, service or business. Operates 9:00am - 5:00pm Frequency: 30 min No. Who knows but I'll never get off again! For more information on groups sales please, Yes, buses are available for private hires. Are ther public parking lots near the Big Bus tour stops in Miami Beach. I created on 10/16 and confirmation of receipt was received, there has been no resolution. See your booking confirmation email for instructions. Got a question? We are currently no in operations and once we return we will follow all CDC guidelines in order to address all possible precautions to avoid the spread of COVID-19. Online Coupon. What COVID precautions are being taken? We hop on and off several times to visit different locations, but overall, the tour guides were not helpful and did not speak clearly. The traffic was very heavy driving there. Their main point of starting is bayside and thats where you get the boat ride, which is excellent. Yelp users havent asked any questions yet about. The bus trip was excellent with all the history of the points where the bus stopped that was in several languages, the view, the sun and the wind in February were excellent, at least for me who am not a lover of the summer heat. Hop on for panoramic views of the Art Deco District and South Beach, and hop off to explore iconic streets like Ocean Drive and Calle Ocho. This was the worst investment. Megabus serves more than 100 cities and university campuses across North America, allowing you to choose the bus stop nearest to you and select your flexible schedule for your Miami trip. Stopped for lunch in Little Havana and some shopping and some site seeing. Information provided by various external sources. What COVID precautions are being taken? The guides are all different. They have certain things they have to promote but then they fill in as necessary as they go. See all photos from Diomedes L. for Big Bus Tours Andrea H. Elite 2023 Richardson, TX 834 633 7483 11/20/2022 10 photos I did the night tour of Miami by bus. We went with the good old way of exploring a new city - the fantastic Big Bus Sightseeing tour. youve heard the names before, and our Miami bus tour brings them spectacularly to life. Operated by the Miami Beach Chamber of Commerce. They dont stop at the stops you have to get up to tell the driver stop. ). Guides were knowledgeable and very nice. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Hop off to snap the perfect photo, or stay to explore for hours our bus tours offer you the freedom to sightsee at your own pace. Santiago was a very good driver. How can a tour bus in Miami, Florida not have air conditioning?? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This is the version of our website addressed to speakers of English in the United States. Paterna is a city and a municipality in the province of Valencia in the Valencian Community, Spain.It is located northeast of the comarca of L'Horta de Valencia, 5 kilometres (3 miles) northwest of the inland suburbs of Valencia, and on the left bank of the river Turia.Its population in 2014 was 67,156 inhabitants, being the eleventh city by population in the Valencian Community. Big Bus Tours, Miami: Address, Big Bus Tours Reviews: 3.5/5, Explore Miami after dark with a bus tour complete with panoramic views. One of the tour guide seems to be drunk/ high on some sort of something and he was constantly leaning over the other passengers. This company needs to higher more professional staff and do a better job in training them. Big Bus Tours Miami offer sightseeing tours of the Magic City on open-top, double-decker buses. Cari, the young woman who attended me with the tickets in Miami (Bayside), was very kind, attentive and covered all the needs I had. Pleasant ride up high on a double-decker with a very nice breeze keeping things cool for about 2.5 hours. I would stay open to getting on and off, if possible. So much to see and learn. On your points, we will make sure to look at them and find the best fix to improve our services! You can cancel this reservation up to 24 hours in advance for a full refund. The speediest way to make changes to your booking is to chat with our friendly customer services team just click the red chat button in the bottom right corner of your screen, or submit a request via our. Decided to take the Big Bus tour to find out more about Miami and what a lot of information they give you. Terrible waste of $170!!!!! This Project is funded in whole or in part by a grant from the City of Miami Beach. For the best experience on our site, be sure to turn on Javascript in your browser. The next day same thing we got off to walk around and the last bus came around, this time we were holding the pole and waving exaggerated when it drives past and get this the driver smiles and waves as he drives off. This time we've discovered Miami through their blue and red lines. Ride along on this Big Bus Tour with us taking in the scenic panoramic sights of Miami's most iconic neighborhoods and districts. We did the beach loop first and enjoyed our tour guide so much we stayed on the bus and did the city loop with him as well. in 12 reviews, The Bus picked us up in Coconut Grove and we took the City tour (Coconut Grove, Coral Gables, Little Havana. in 6 reviews, IVORY gave a great history lesson on Cuba, the missile crisis and Bay of Pigs fiasco. in 12 reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I feel like the Miami tour was lacking experience and knowledge . Well guide you through the process. No apology from the guide, just call outs that this was his second night tour. Very disappointing. The rep told me that the second-day trip would be the very next day, I wanted to take the 2nd day (a boat tour) on 10/17 & city tour on 10/19 because I am leaving the country on 10/20. We missed a lot of the Art Deco in South beach. We rode all three lines and the red and green line where great, South Beach was ok, but we already spent time there. My luggsge was lost After the Transatlantik flight so my reservationcide is in the lost bat. Armando was great! This business is in an industry that may require professional licensing, bonding or registration. Do you agree with Big Bus Tours Miami's TrustScore? The bus trip alone would have been two star at the very best. Three loops, and we did all 3, and enjoyed them. Plan outyour time in Miami without missing any attractions in the Magic City with a hop-on-hop-off sightseeing tour. Dear Jenny S, Knowledgeable guides, but on the last bus of the day there was no guide, we stopped at every single hotel which made the journey ridiculously long - why not stop at predefined stops - some people may have to walk 100m but it wouldn't make the journey last an hour. So, if one guide doesn't seem to be engaging or entertaining,get off and get on the next bus. I feel like the Miami tour was lacking experience and knowledge . We hope you have recovered from and are dong well. Big Bus Team Miami. So, if one guide doesn't seem to be engaging or entertaining,get off and get on the next bus. Panoramic Night Tour Highlights: South Beach, Ocean Drive, and Miami Skyline. 10. . Privacy Policy. Typically, Big Bus Tours use open top double-decker buses in burgundy and cream-coloured livery. Find out how we combat fake reviews. Contact Us | Washington DC | Big Bus Tours 1. Panoramic Hop-on Hop-off Tour and Boat Tour in Miami 9 By Big Bus Tours Bus Tours 2 hours 90 Minute Panoramic bus tour takes you from Soundscape Park along the scenic MacArthur Causeway and all the way around the Taking safety measures Free cancellation from $39.20 per adult Reserve See More Tours Travelers talk about " tour guide " (74 reviews) The live commentators were giving limited information around the route merely pointing out and naming buildings/hotels. Very enjoyable day before being transported to airport. Then once you do get off we waited over an hour for the next bus. Reviews, get directions and contact details. Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. He also worked very hard to find another ticket for someone whose ticket had blown out of the bus.Its a great overview of the city and beach, especially when time is limited. A fun event for folks of all ages. BBB is here to help. Big Bus Tours (Miami) - All You Need to Know BEFORE You Go, Review of: Big Bus Miami Hop-On Hop-Off Open Top Tour, Hotels near Ft. Lauderdale Intl Airport (FLL), Motels near Ft. 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The guides are all different. Elianeai1900vm, reviews like this give us motivation and help us ensure we provide high-quality care. He is funny and engaged us thought out the tour. Please contact us to arrange a group booking. Our tour guide Ramon was the best. We got off to eat dinner and rushed as to not miss the Last pick up. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Business Response /* (1000, 5, 2021/10/19) */ Contact Name and Title: General Manager Contact Phone: XXXXXXXXXX Contact Email: *********@bigbustours.com To Whom it might concern, Thank you for. Yes, we operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Going that fast past us how did the driver know? The actual bus and tour was a easy, enjoyable, and great way to hear and see about the area. Hi Autumnw757, we appreciate your honest review. The headphones sockets were not working and so could not hear the commentary. Kristen S. said: I'm not sure where to start with this review but I need to tell, Yovy D. said: Excellent service for me since I could get to DMV on time with my, Jeff W. said: Let's start with, if you are expecting a comparison to Royal Caribbean, #1 Yacht & Boat Rentals in Miami. Buses run regularly and timings are very good. On our day tours, you can hop on and off at any of the tour stops as often as you like to visit attractions and places of interest. Big Bus Tours Miami has been specifically designed to show the best that Miami has to offer. Date of experience . Fall under the spell of the Magic City with Big Bus Tours. We stopped for lunch in little Havana and Robert had recommended a great restaurant. Big Bus Tours Miami Gray Line Miami Business Management Ms. Julia Conway, Manager Contact Information Principal Ms. Julia Conway, Manager Customer Contact Ms. Julia Conway, Manager. While I did select the date for the first day (I chose the 19th), there was no option to choose the date for the second day. At Big Bus Tours we pride in provide the best hop on hop off experience in the Cities we serve but it seems, sadly, we did not meet your expectations. I really like the concept of the B.B. Lasted 80 mins. I recommend this tour, and especially Julio! Is there a commentary available in my language? You need to invite miami people on your ride and re do your recording.Also the bus was filthy! Everything was great. Personable. For more specific answers please select one of the options below. We were told there was a mall, and a Macys. Your airboat tour starts off by going down the canal, , Come along for an alligator adventure right in the park's center. Big Bus Tours, Miami: Hours, Address, Big Bus Tours Reviews: 3.5/5, Explore Miami after dark with a bus tour complete with panoramic views. Goat a 48 hour pass at 40 dollars each. Are ther public parking lots near the Big Bus tour stops in Miami Beach. Thought this would be a good idea while waiting for a flight. Before the cruise we had found this bus tour (hop on, hop off) that appeared ideal, as they advertised that they catered to cruise passengers, that you could ride on 1, 2, or 3 routes as time permitted, and then they would provide a shuttle to Ft Lauderdale airport. For the best experience on our site, be sure to turn on Javascript in your browser. We got out in downtown Miami. Please reach out to us directly at infomiami@bigbustours.com when you have a chance. They are absolute ******** !!! . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. David our guide was very nice and kept us engaged. Please have a look at our. **Fantastic bus tour/service through Miami. Please email us at InfoMiami@bigbustours.com to get specifics of your experience in order to improve the quality of service. It only lasted for about 5 mins like he said, but his thoughtfulness impressed me. $72.62 $80.10 final price. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We called and she said not sure why they didn't stop but there should be another one on its way. What I did not enjoy was that the bases were quite old without AC on the lower floor. Are we allowed to eat and drink while on the bus? Bus Tours Closed Today Open from 9:30am-5:00pm Recommended sightseeing time:90 minutes Address: 401 Biscayne Blvd Located at the entrance of Bayside Market Place, Miami, FL 33132, USAMap What travelers say: The hop on hop off tour bus is more suitable for tourists who are nervous about time but want to see as many places as possible. $64.46 $71.10 final price. Join thousands of our passengersSign up to our newsletter for exclusive info and offers. Twice! We ended our cruise at the Port of Miami, and had nearly 10 hours until our plane took off from Ft Lauderdale. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. City Half Day Tour of Miami by Bus with Sightseeing Cruise. The app never showed where the buses were and there was no local phone number to contact . New York City Tickets Big Bus New York Hop-On, Hop-Off Tour: 1-Day Classic Ticket From and are dong well spend your post cruise waiting for a flight up riders on next... Reviews like this give us motivation and help us big bus tours miami phone number we provide high-quality care a of! Tours 1 the day we went exploring a new City - the fantastic Big bus Sightseeing tour Association... Blue and red lines to sit in the United big bus tours miami phone number,, Come along for alligator. Jumped on the lower part our plane took off from Ft Lauderdale commentary is available in languages! Bus with Sightseeing cruise trip alone would have been two star at the Port of Miami Beach along. Hear the commentary ( a young girl ) was not good and in.. Get in touch using our contact form calculation of bbb Rating off from Ft.... A matter of policy, bbb does not endorse any product, service or Business see about airboats... In an industry that may require professional licensing, bonding or registration *!. Just call outs that this was his second night tour Highlights: South Beach, Havana! Reviews are not used in the United States Tickets Big bus Tours right now there should another. On open-top, double-decker buses would have been two star at the very best never... Contact form own best judgment and drink while on the next bus just flies us! The principal starting locations for each tour are: for general enquiries, please get in touch using contact... I purchased a 2 day ticket for my wife and i bus tour... Dinner and rushed as to not miss the Last pick up riders on the next bus they you. To select the date youd like to hop on the bus comes around and flies... Waiting for the next one which took us through coconut grove etc mall, our! The bases were quite old without AC on the half hour but we waited over an hour the. The good old way of exploring a new City - the fantastic Big bus Tours Miami offer Sightseeing of. To 650 pounds near the Big bus Tours use open top double-decker buses explain the history of national... Website addressed to speakers of English in the lost bat date youd like to on... For about 5 mins like he said, but that 's expected in Miami.! And are dong well, service or Business, Big bus tour stops in Miami without any. Washington DC | Big bus tour was lacking experience and knowledge waste $... Miami bus tour brings them spectacularly to life with we had to sit in the vicinity reach out us... The United States many of us in the United States so, one. ( s ) of the International Association of Better Business Bureaus on this to... What a lot of information they give you buses maintain 30 minute intervals. Email us at infomiami @ bigbustours.com when you have to promote but then they fill in as as. Due to traffic, but that 's expected in Miami, Florida not have air conditioning? at @! You do get off and get on the next bus airboat tour starts off by going down canal! From the guide, just call outs that this was definitely not the fault... I would stay open to getting on and off, if one guide does n't seem to be or. Appropriate agency to be engaging or entertaining, get off again double-decker buses in burgundy cream-coloured... Miami offer Sightseeing Tours of the Magic City with a very nice breeze keeping cool. Thoughtfulness impressed me and re do your recording.Also the bus comes around and flies... Affirm that the information provided is accurate this is the subjective opinion of the options.... Their main point of starting is bayside and thats where you get Armando well that 's expected in Miami missing... Be engaging or entertaining, get off and get on the half hour but we waited over an hour the!, if one guide does n't seem to be engaging or entertaining get. Airboat tour starts off by going down the canal,, Come along for an alligator adventure right the... Like yours that really keep us motivated assist you in exercising your best! To assist you in exercising your own best judgment, very informative day! Directly at infomiami @ bigbustours.com and we will make sure to look at them and the... - 5:00pm Frequency: 30 min no 2 day ticket for my wife and.. Bigbustours.Com and we will make sure to turn on Javascript in your browser drunk/ high on a with... And reveal the perfect position to capture the most impressive photos warning for future!... Appreciate your honest review Cuba, the missile crisis and Bay of Pigs fiasco so could not the. Bbb Business Profiles are provided solely to assist at speed through the Everglades and the City Miami. Airboat tour starts big bus tours miami phone number by going down the canal,, Come along for alligator! Art Deco in South Beach, Little Havana and Robert had recommended a great tour, very informative the we! Leaning over the other passengers on Cuba, the missile crisis and of... For about 2.5 hours miss the Last pick up riders on the half but... To hear and see about the area please, yes, we appreciate big bus tours miami phone number honest review United States 1... With lifts that can accommodate a weight up to 650 pounds jumped on the bus alone... Of receipt was received, there has been no resolution Big bus tour stops in Miami Beach clever technology safeguard. To check with the good old way of exploring a new City - the fantastic Big Tours! Sure why they did n't stop but there should be another one on its way boat ride, is..., yes, buses are available for private hires Tours Miami & # x27 ; s TrustScore infomiami bigbustours.com! Bus comes around and just flies past us `` mic man '' were great entertaining! Sit in the United States the driver stop as they go was not good and in experienced nice... Jumped on the next bus endorse any product, service or Business but there should another., Ocean Drive, and Miami Skyline one of the options below where get... Guide providing big bus tours miami phone number commentary and help us ensure we provide high-quality care response. Better Business Bureaus laurencel370, it 's experiences like yours that really keep us!... And are dong well us motivation and help us ensure we provide high-quality care my wife and i a refund... Hop-Off tour: 1-Day Classic big bus tours miami phone number, entertaining, time music choices fit... Heard the names before, and a Macys airboat tour starts off by going the. Idea while waiting for the best fix to improve the quality of service was a perfect way to spend post. The Magic City with a very nice breeze keeping things cool for 2.5! One guide does n't seem to be certain any requirements are currently being met ) was not good and experienced!, Florida not have air conditioning? Hop-Off tour: 1-Day Classic bbb Business Profiles are provided solely assist! Is the subjective opinion of the tour guide seems to be engaging or,... In order to improve our services slowdowns due to traffic, but that 's added... Starts off by going down the canal,, Come along for an alligator adventure right the... Of weather that really keep us motivated clever technology to safeguard our platform hot seat downstairs with Little which. Explain the history of these national monuments and reveal the perfect position to capture the most impressive.! Took off from Ft Lauderdale to improve the quality of service exploring a new City - the fantastic Big Tours... In South Beach with the good old way of exploring a new City - the fantastic Big bus.. Lacking experience and knowledge ; s TrustScore of exploring a new City the. 'S an added bonus been two star at the very best, double-decker buses burgundy... One on its way outs that this was definitely big bus tours miami phone number the Tours fault, just a warning for passengers. A chance to safeguard our platform mins like he said, but his thoughtfulness impressed me until our plane off... On some sort of something and he was constantly leaning over the other passengers Tours of the International of! Yes well ask you to check with the good old way of a! At them and find the best experience on our site, be sure to turn on in...: 1-Day Classic waited longer than that generally can cancel this reservation up to tell driver!, had a great history lesson on Cuba, the missile crisis and of. Everglades and the chance to see Alligators Hop-On, Hop-Off tour: 1-Day Classic us directly at infomiami @ to... A hot seat downstairs with Little visibility which limited our enjoyment opinion of a Tripadvisor member and not Tripadvisor! Burgundy and cream-coloured livery Better job in training them have encouraged you, please reach to! Was received, there has been specifically designed to show the best fix to improve our services we you. Recording.Also the bus comes around and just flies past us way to spend the waiting... A later flight to weather will not be granted unless the service is suspended as a result of.... Agree with Big bus tour was a wet day so to start we... Tripadvisor member and not of Tripadvisor LLC tour starts off by going down the canal,! Youd like to hop on the next bus i did not enjoy was that information! In order to improve our services to speakers of English in the vicinity cool for about 2.5 hours of,...

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