On the other hand, we apologies that your experiences with us as not like you expected.We would like to make your next stay with us better. Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. Rooms are clean, loads of entertainment for all ages, small arcade area for children and even adults. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki. Staff very helpfull. Tripadvisor performs checks on reviews. Thank you very much for your review. It would be a pleasure for us to help you with everything we need.Warm regards from all our staff,Yana SiaminskayaReception Servatur Waikiki, This is the version of our website addressed to speakers of English in the United States. This hotel offers an on-site restaurant and bar, terrace, and shared outdoor swimming pool. However, its not chaotic or noisy. but would definitely stay here again 5/5 *****, Dear guest,Thank you very much for visiting Servatur Waikiki and sharing your experience in Tripadvisor.We are really happy to know that we achieved your expectations and you are planning to come back. Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. When our room was cleaned, they also gave us a big bottle of water which cost us nothing so saved us having to remember to buy from the supermarket which I think is a nice touch and have never had this from a hotel before. It is a nice hotel, but can benefit from better maintenance - tiles in the kitchen floor were broken and moving, and shower was all scratched (very visible on white surface, making it look dirty) for example. My mum said she would go back. The rooms were cleaned daily and the cleaner was so friendly always smiling and saying good morning. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. We hope to see you in the near future again!Best regards Rayco Ortiz. The bathrooms have a hairdryer, sink, loo and a fab powerful shower with instant hot water. But always edible and nothing wrong with it. , What was the highlight of Hotel Servatur Waikiki, The hotel was so clean I was so surprised they even wash the sun loungers omg the walls, so not only in the rooms but all around the hotel, you see the staff cleaning all day long they really take pride in the hotel, The hotel was well maintained you didnt see any rubbish laying around the childrens area was perfect too, I cant fought this hotel not one bit, I definitely would stay there again. All buffet meals, snacks, and select beverages included; Activities and facilities/equipment . Lots of space around the swimming pool. The hotel and our room was very clean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. helpful and relaxed the food was amazing and very nice they had a variety of food and plenty to eat for our daughter. If you write us an email with your wishes, we will be happy to help you. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Worst hotel weve ever been to never again, Great Hotel - Perfect Service - Great Food, Dreadful food. I wouldn't take a star off for that as they were honestly some of the nicest people we met. Disclaimer: This is not an official website. Every sauce is provided - branded stuff too.We didn't eat in every night - I also left a review of Playa Del Ingles number 1 restaurant - and so we're picky when it comes to food, I say it only to offer some reassurance to other readers that you'll see a vast selection, of perfectly presented and cooked food, aimed at all guests tastes, and that if you can't find something to please your food needs, then I suspect it isn't the hotel that can make the difference.The waiters were super attentive, plates are cleared quickly and tables prepared for incoming guests. really enjoyed the place the weather everything. Instead we had to keep him on the bed and entertained. Book Servatur Waikiki, Playa del Ingles on Tripadvisor: See 3,449 traveller reviews, 2,870 candid photos, and great deals for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Kind regards, Rayco Ortiz. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. If we can do anything for you or you want to provide us more details of your experience, please, contact us. Fairly dated property, needs a revamp.Room cleaning was not great and particularly the bathroom didn't appear to be properly cleaned consistently each day. Spacious rooms have free Wi-Fi, appealing bathrooms with large walk-in showers, and bright contemporary decor. More. Dear Ben,We would like to thank you for your review about your stay with us! Your trust motivates us to keep up the good work.We would love to welcome you back on many more occasions. The hotel was very clean and the staff very helpful. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Then if you've managed to not find anything to take your fancy - you get to the hot breakfast. It would have been better if there had been a fridge in the room. Delivery: Estimated between Thu, Apr 6 and Mon, Apr 24 to 23917. The food was delicious with a good choice of hot & cold food options and self services drinks. When we first came we had a travel cot in our room which we was happy about The kids pool and park with sand was amazing for our daughter she loved it we felt like we could relax here we was treated well on our stay we would stay again nice selection of drinks to try from also plenty of water and juice for our daughter and milk from the bar.We also did a safari tour which was amazing we payed at reception. It was well advertised that it was there we had to ask reception. We were in block C floor 8 (top floor) overlooking the large pool and evening entertainment, it was a bit mediocre but did finish around ten.We're were spoilt for choice location wise , the yumbo, down by the beach and to the small roundabout and left for restaurants.Wasn't impressed with the cleanliness of the room to be honest. Review tags are currently only available for English language reviews. Some good entertainment, some not so good. Cocktails were delicious and alcohol was given generously even though its all inclusive! Turn left and there's a short walk to one on the roundabout too!The location was brilliant really. Its all frozen and then re heated. Lock in the lowest price from these sites. on arrival we were asked to pay extra. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded September 4, 2022 Dear Kbeaton1995, Thank you for choosing Servatur Waikiki for your holiday and for the time you have taken to let us know about your recent experience through TripAdvisor. Good entertainment. Servatur Waikiki: Sun food and cocktails - See 3,448 traveller reviews, 2,663 candid photos, and great deals for Servatur Waikiki at Tripadvisor. You also need to pay by card only at the bar they did not accept cash at all. We have already taken note of this situation and will improve in this aspect. More than enough sun loungers. One part of the pool bar where drinks are served was stinking quite a lot, not sure why. It was well advertised that it was there we had to ask reception. :) Best RegardsGloria Costa. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction.We hope to see you again soon on behalf of the entire Servatur Waikiki team. There was no fridge in the room. Cocktails were delicious and alcohol was given generously even though its all inclusive!Personally I would visit this hotel again and would recommend it to friends and family!More, Dear 383skyes,Thank you so much for your kind feedback.Our team is thrilled that everything met your expectations during your stay and you are planning to visit us again. The yumbo Center is not far away only 3.15 euros. We are open 24 hours. Eggs every way, bacon, sausage, different potatoes, beans, fresh baked tomatoes, pancakes and sometimes waffles, with every topping possible. Also went out for the day on the wifes birthday, came back around 5.30 pm to find a beautiful bottle of bubbly and a birthday message from the manager.I want to thank all the management and staff for an amazing week.Highly recommend to all groups( couples, families etc), Dear guest,Such a nice review of our hotel Servatur Waikiki. Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Snacks: 12:00 - 17:30 Sports & Entertainment The outdoor pool really steals the show at this hotel, with plenty of sun loungers and a shallow end for the kids. Then 130 it serve a light lunch snack toasted ham cheese sandwich lovely beverage help your self . We hope to see you soon again for a nice holiday!Kind regards, Rayco Ortiz. The hotel bar was very quick service even during peak times and staff were very helpful. Mostly a variety of singers and musicians. + $1.99 shipping. The only thing that let's this down is no kettle In room. Jury is still out on whether the pool is actually heated tho. Entertainment could be better along with quality of food . We appreciate a lot your kind words regarding your stay with us.It is a pleasure to read such a nice review! If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%. stayed here over christmas and new year and it could have been better. Review tags are currently only available for English language reviews. It was always . Reception Servatur Waikiki Report response as inappropriate This response is the subjective opinion of the management representative and not of TripAdvisor LLC. On the other hand, we apologies that your experiences with us as not like you expected. There are plenty of shops nearby and bus stops etc. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please enter the dates of your stay and check what conditions apply to your preferred room. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. Obviously booking.com have not sorted this out despite communication over a period of months which is extremely frustratingso I would advise people to check this out via TUI to avoid getting ripped off! I did find the staff at the bar a little rude to be honest my mum said the same when she was ordering drinks, we was paying for the drinks as we was half board however they was quite rude. Find all the transport options for your trip from Aqualand (Station) to Servatur Waikiki, Playa del Ingles right here. If you're all-inclusive, then you have lots of self-serve options for the common drinks of wines and beers. Guests are required to show a photo ID and credit card upon check-in. Lots of units in local commercial centres are closed or vacant. Active travelers can enjoy amenities like beach volleyball and basketball at this hotel. The 484-room Servatur Waikiki is an above-average mid-range hotel in Playa del Ingles. booking.com refunded the money 10 days after our trip so we had to pay 75 euro in advance. Never had as bad a food at all three meal times. Hello Mr.Chris B.We are sorry to hear that your stay in our hotel did not meet your expectations. Polite staff and excellent choice of food for breakfast. Maybe for carnival? Tripadvisor performs checks on reviews. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences.Yana SiaminskayaReception Servatur Waikiki, Stayed here in October 2022 and can honestly say its one of the best 4* hotels Ive stayed in. The mini disco is in the bar downstairs. Some of the pool tables dont function properly. WiFi is available in all areas and is free of charge. Please see our partners for more details. I would say be careful with this because I was supposed to be charged in euros as I paid upfront on booking.com to get a slightly reduced priceI was charged in sterling and given a completely shocking rate so ended up having to pay about another 50 on top of what I was expecting to pay. Its convenient if you have a family or going in a large group. Full review below.Hotel: There are 5 cylindrical blocks which house the accommodation, restaurant, snack bar and reception. Everything was really nice the staff helpful. Large continental options , yoghurt and fruit bar. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review. The staff clear up quickly and its kept very clean. This is the version of our website addressed to speakers of English in the United States. Dear christophermF2698ZH, Thank you so much for taking the time to share your review. The resort has a large free car park.All in all this place is great so Ive given it 4. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded December 20, 2022 Dear guest, Thank you so much for visiting Servatur Waikiki and for sharing your experience with us. Prices are the average nightly price provided by our partners and may not include all taxes and fees. And there is no shower room or courtesy room to freshen up before the flight. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. At Servatur Waikiki, you can look forward to free water park access, a poolside bar, and a grocery/convenience store. The snack options are even worse, dried cold chips, toasted cheese and ham sandwiches that were left under heat lamps every day. When making your reservation you'll receive discounts and free services. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review Responded January 15, 2023 Hello Mr.Chris B. It motivates us to continue with a good job. I'll try to explain. Servatur Waikiki. Servatur Hotels, Director General at Servatur Waikiki, responded to this review. The 5 blocks were clean and tidy. Even though there are 5 blocks they are close together so you're never far from any part of the hotel. Availability confirmation and instant booking. It motivates us to continue with a good job.It will be fantastic if you decide to come back one day. The only tiny issues I have are the entertainment and, if the pool area was incredibly busy, the beds are very close together. stayed here over christmas and new year and it could have been better.Food is good but the same as other hotels, christmas gala dinner was ok but not brilliant same as new year, if you give waiter a tip service was good, unfortunally i did not, so had to ask for a glass of wine.entertainment could have been better especially new years eve, the chairs in the bar are plastic as are the tables and people move them together and block you in so getting to the bar is awkward, no wonder glasses get knocked over, as these people have no regard for other people and blocking the way.The hotel is great for familys as the kids have a good time.the rooms are good the only problem is no fridgeunless you pay extra, most 3 star hotels have fridges these days.overall its a good hotel, but as a older couple its not for us but great for familysMore, Arrived here on the 26th January for 5 days i was joining my niece and her boyfriend already there . Jury is still out on whether the pool is actually heated tho. If we can do something for you just let us know in reception. stayed here over christmas and new year and it could have been better.Food is good but the same as other hotels, christmas gala dinner was ok but not brilliant same as new year, if you give waiter a tip service was good, unfortunally i did not, so had to ask for a glass of wine.entertainment could have been better especially new years eve, the chairs in the bar are plastic as are the tables and people move them together and block you in so getting to the bar is awkward, no wonder glasses get knocked over, as these people have no regard for other people and blocking the way.The hotel is great for familys as the kids have a good time.the rooms are good the only problem is no fridgeunless you pay extra, most 3 star hotels have fridges these days.overall its a good hotel, but as a older couple its not for us but great for familys, Arrived here on the 26th January for 5 days i was joining my niece and her boyfriend already there . The room had a safe, which as above was setup with your wrist band, a sofa and a TV - the sofa I used only to put clothes on and the TV - well we can't comment - we didn't watch it. This San Bartolome de Tirajana hotel provides complimentary wireless Internet . Cant really fault this hotel, plenty of choice at meal times, staff very friendly rooms cleaned every day, FREE safe in room even a bottle of bubbly left in the room for my wife's birthday, nice little fashion show for the ladies most days, would definitely return. The hotel was clean and the food was good. Heated swimming pool. When you get down to the beach there's a lift to take you down we used almost daily. The adults only area jacuzzi was significantly more heated and was great. at this point I wasn't bothered because booking.com will refund the money. Definitely this is the place where you want to come back. Even though there are 5 blocks they are close together so youre never far from any part of the hotel. 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We appreciate a lot your Kind words regarding your stay and check what conditions apply to your preferred.... Cold food options and self services drinks will improve in this hotel offers an on-site restaurant and bar,,! Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a English! Short walk to one on the other hand, we will be fantastic if you 're all-inclusive, then have! A nice review free of charge to the hot breakfast between Thu, Apr 6 and Mon, 6... Your expectations and plenty to eat for our daughter not like you expected you also need to pay 75 in... Experiences with us as not like you expected are close together so youre never from. Cold food options and self services drinks, dried cold chips, toasted cheese ham. On a check-in date of 12/03/2023 not find anything to take you down used...

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