The biometric utility of the laptop allows additional user security so that no one other than them could access the computer. Just tap twice on it (a quick double-tap) to re-enable the pad. You'll need to enter your PC's BIOS by pressing F2, Del, or a similar key as soon as you turn it on. He decided to hide his B.Tech degree in the closet to pursue his passion for writing. When this is enabled, you might not see the cursor at all. For more information, see Dell Knowledge Base article Disabling or Enabling the Touchpad on a Dell Laptop. So if your mouse pointer is refusing to move on the screen as your finger moves around the pad, here are three things you can try. Step (5): Finally, click on the Apply and OK button to save the changes and proceed with the modified settings. It's an unlikely problem for most people: The mouse cursor might exist on one of those screens. Here, have a look. In macOS, there isn't a way to reset all default settings for the trackpad. Boot the laptop up and check if the touchpad is working. This is under Settings > Bluetooth & devices > Touchpad on Windows 11. When you land on something you want to enable or disable, use Spacebar or Enter. The easiest way to take a screenshot in Windows 10 is by using the Windows+PrtSc keyboard shortcut. Use the notification area button at the bottom-right of the taskbar to tap Tablet mode. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. Get there quickly from the Run box with this command: After doing that, use Shift+Tab to move up to the tab menu, strike the right arrow key twice to go into the Pointer Options section, tab down to the Hide pointer while typing toggle, and press Spacebar to turn it off and then Enter to save and exit. Share Try these touchpad troubleshooting tips to get your laptop's mouse cursor working again in no time. Such an occurrence is quite frequent among users of every well-known laptop brand. The interface will notify you as soon as it finishes the scan with a pop-up message. If your touchpad is disabled in Windows settings, and you don't have an external mouse connected, the cursor will appear frozen or nonfunctional. How do you change your mouse cursor in Windows 10? Most of these tips apply to Windows, but those on a Mac, Chromebook or another laptop can use some of them too. Learn how to fix mouse cursor not moving in Windows 10 desktop screen. Moreover, how to fix this annoying issue to continue with your work on Windows 10 laptop or desktop computer. Use the function and F3 keys to check if you can toggle the mouse on and off. Follow the on-screen instructions to proceed with the driver update. defaults delete .GlobalPreferences com.apple.trackpad.scaling defaults delete .GlobalPreferences com.apple.trackpad.scrolling. The cursor might be frozen some ware were you don't notice it because it is not moving. Review common reasons why Windows becomes unresponsive if you need to diagnose a deeper problem, then try fixes for when Windows 10 is locked up. Your mouse cursor stuck in the middle of the screen while you were typing something or your wireless mouse cursor not moving on laptop Windows 10 while you were browsing something? Reinstall touchpad drivers. USB flash drive or other external storage devices, For more information about BIOS updates, see Dell Knowledge Base article, To install the latest Chipset drivers, learn, Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Users have reported temporary relief from the disappearing cursor by simply opening that screen and then exiting it. All Rights Reserved. Step (4): Now on the Mouse Properties dialog box, go to the Pointer Options tab and then uncheck the Enhance pointer precision box. Part 1: What Causes the Cursor Blinking/Flashing? Copyright 2023 IDG Communications, Inc. Get guided help for Bluetooth, wireless, or wired networking issues with our automated Virtual Assistant. Still facing the same glitch mouse cursor not moving on Windows 10? Let us take the effort out of maintaining your Dell Computer or Tablet. Mouse cursor disappeared . The function key for enabling or disabling touchpad depends on your laptop brand and model youre using. Touch or click main.cpl in the list of programs. If this fails, then reboot your laptop and test the mouse again. There's a small chance this could interfere with your trackpad in normal use. We've mainly looked at troubleshooting Windows trackpad issues here, but MacBook trackpads can run into trouble too. Any issue with your mouse pointer is enough to restrict your work for an unlimited period. Open it and press the Tab key enough times to highlight the button at the top. Thankfully, we have a full guide to troubleshooting MacBook trackpad problems, so take a look at that if you're a Mac user. Ensure that the BIOS is updated to the latest version. On the Mouse Properties screen that appears press the right cursor (arrow) key to get to the Hardware tab (below, left) and ensure the touchpad is highlighted. Now, as EIC, Ben leads MUO's overall strategy and guides the growing team of writers and editors to new successes. Most of us use a mouse to navigate a Windows computer including some who have a laptop but prefer a mouse over a touchpad. Get guided help for ink quality issues from our automated Virtual Assistant. We have our best shot ready in the next method. If you reboot and your touchpad works again, you've found your issue. To determine whether your computer has the Dell Precision Touchpad, see Dell Knowledge Base article, The drivers for your touchpad are not installed, and it is recognized as a regular mouse. Most of the time, the solution to this issue is quite straightforward. Do you need help with a keyboard, mouse, touchpad, or clickpad? When your touchpad is not working as it should, see the expanding section below that best matches the issues that you are having and follow the instructions. Way 3: Update the Mouse Driver through Device Manager. Laptop touchpad cursor jumps around while not touching it. Sometimes the computer isn't capable of handling a larger file or software that could result in the cursor not working problem on Windows 10. In those instances, you should take your computer to a repair shop and get a professional opinionor just start using an external mouse. Update the driver of your touchpad as an alternative solution. These new features may be the reason for the erratic cursor movement since most are turned on by default. Please see the step-by-step guide to learn how to disable biometric devices on your laptop: Anti-virus programs are known to impact the performance of the computer system significantly. SupportAssist is now preinstalled on most of all new Dell computers running the Windows Operating System and can be found by: When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked (in Windows 10, it is called refreshing the operating system). Step (4): Next, on the Mouse Properties dialog box, go to the Device Settings tab. Adjust any trackpad settings you prefer to change. Look at your mouse/touchpad settings, as they may keep your touchpad from working or disable the touchpad entirely. Please use Tab key an. or disappears from your computers screen. Note: When the Dell Touchpad tab is not listed, it means that the utility is not installed. Click or touch main.cpl in the list of programs. Get guided help with low disk space or memory from our automated Virtual Assistant. How to enter and exit the BIOS or CMOS setup. Try FN+F10 This also activates and deactivates the Track-Pad. It lets you move through the various parts of a program with just your keyboard. Most wired mice nowadays connect via the USB port. SUBSCRIBE RSS FEEDS. The above steps should fix the majority of trackpad problems. When your PC mouse wont work, you unplug it and reconnect it in the hope that it will fix the problem. If you can't resolve your problem from this menu, you might be able to access touchpad-specific settings in another location. Just take a microfibre cloth and wipe off any visible dirt. Get guided help for offline printer issues from our automated virtual assistant. Power down the laptop and wait for 30 seconds to allow any residual energy to discharge. Fixing Your Laptop Touchpad Not Working in Windows. It will be cheaper than getting your laptop repaired. Next, click "Accessibility" near the bottom of the left-hand pane. You should also disconnect any Bluetooth mice in use. Make sure it's not disabled. When the operating system is unresponsive or frozen, the other hardware on your laptop may stop working as well. You should also check whether you have correctly connected the charger to the computer or not. Alternatively, you could also try connecting your existing mouse to a different device to see if it works as intended. Here are some recommended articles related to this topic that might be of interest to you. 2. Your computer's BIOS or UEFI controls many settings independent of any operating system. He also covers smart home tech, mesh Wi-Fi and electric bikes. Some laptops (including HP models) have an LED in the top-left corner. Thank you very much for your article. The best option in this case is to buy a USB mouse, plug it in to a spare USB port on your laptop and use that instead of the touchpad. For more information, see Dell Knowledge Base article Dell BIOS Updates. Some USB input devices automatically disable the touchpad when connected. So, in keyboard terms, press the Windows key to open the Start menu, and type mouse settings. Follow the next method. Copyright Using the SupportAssist application provides automatic computer updates and detects issues that will be resolved for you. Click or touch the Dell Touchpad or Cypress Trackpad tab. Readers like you help support MUO. Copyright 2020 HP Development Company, L.P. Connect or set up a new keyboard or mouse, Solve a blinking keyboard, mouse, or touchpad, Find drivers for your keyboard, mouse, or touchpad, Save your personal devices and preferences, Managing contracts and warranties for your business. After going through several Windows forum, we got to know that the Enhance pointer precision feature has caused mouse pointer stuck Windows 10 issue for many users. I used solution number 6 and unchecked the box within the control panel that hides the cursor while I type. So disabling this feature may fix the mouse pointer not working on your computer problem for you. Hopefully one of these methods has worked and your problem is now solved. Click the tab that matches the operating systeminstalled on your computer and perform the steps within that section to change the settings. You can fix the problem without mouse using some short cuts as shown in the video. Whenever some error occurs on the laptop, the device's cursor/touchpad and keyboard are the first devices to stop working. Before doing that, it is wise to plug in an external mouse to the laptop so that you could smoothly perform the solution. Step (2): From the Windows Settings, click on the Devices > Mouse option. What happens when you boot your computer? Most laptops have a key combination involving the function keys that disables your trackpad and the mouse cursor. Insert the USB cable or wireless USB receiver into another USB port to test. If it's Off, change it to be in the On position. Open Device Manager. Press and hold the Windows ( ) key, and then press the Q key. Sometimes the computer isn't capable of handling a larger file or software that could result in the cursor not working problem on Windows 10. It might not even apply to your situation, but it doesn't hurt to check. Moving on, another simple but important troubleshooting step for a laptop touchpad that's not working is to try unplugging any USB mice you have connected to your laptop. Ensure that the latest driver for the touchpad is installed (see notes below). Many will have icons so again look for one that could be a trackpad typically F7, but weve also seen laptops that use F5 and F9. It's possible that your touchpad is disabled in the BIOS, completely preventing Windows from accessing it. 5 Ways to Fix Computer Boots to Blinking Cursor Error. Simply, use the function keys from your laptop keyboard and get the cursor back on track. Step (6): Finally, click on the Apply and OK button to save the settings. Get guided help for battery issues with our automated Virtual Assistant. If this is the only time you notice the cursor going away randomly, the reason is simple: You've enabled Hide pointer while typing in the mouse's settings. No problem. Apr 10, 2023 Filed to: Windows Computer Solutions Proven solutions. This is one of the first things you should try before moving on to the more specific troubleshooting steps below. If your touchpad stops working as a one-off occurrence, your computer could be totally locked up. A few of these features are two or three-finger scrolling, pinch zoom, circle zoom,rotate, and swiping. While it's a challenge without a cursor, the best method for doing this is to visit the company's website and download the latest driver. Mouse pointer or touchpad not working in Windows 10? The following are the relevant methods to solve the laptop cursor, not working problem: If you had recently updated your Windows 10 OS, then there may be a chance that the update failed to update the mouse and keyboard driver to the most recent version. Open Control Panel > Mouse > Pointer Options. Touch or click OK on the Mouse Properties window. To perform the steps below, connect a USB external mouse or use the laptop's TrackPoint (if available). Step (3): On the Mouse settings window, click on the Additional mouse options link located under Related settings. Turn this on if you want your touchpad to remain active all the time. Get guided help with an HP System Recovery from our automated Virtual Assistant. Ensure that the touchpad buttons are turned on. Another possible cause for a malfunctioning touchpad is corrupt operating system files. Once you've found your mouse, try right-clicking and choosing Disable device, then Enable device again. Here is what you need to do: Step (1): On your laptop keyboard, press and hold the Fn key and then press the touchpad function key (F3, F5, F7, F8, F9 or F11). Use Spacebar to toggle it off and then back on to refresh Windows' connection to it. All Rights Reserved. Dig Into Mice in the Device Manager. Once you find it, press the Fn key along with the key to disable the trackpad simultaneously and this should bring your mouse cursor back. Follow these methods one by one and learn how to unfreeze mouse on laptopscreen and how to fix mouse pointer not working in Windows 10 PC. Step 6: Your mouse will appear under that option. Most of the time, it is due to the presence of viruses or malware inside the computer. One quick way to do this when you don't have an active cursor is by accessing the desktop with Win+D and using Alt+F4 to find the shutdown options. This could be why your touchpad has stopped working. His work has been viewed over 100 million times. G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models, Mobile Workstations. If you only see Disable Device, try selecting that and then re-enabling it. Heres how you can update the mouses driver on Windows 11. We steer you to products you'll love and show you how to get the most out of them. But if it's an advanced or gaming mouse cursor not showing, getting the manufacturer's freshest driver is wise. If you have a friend who is struggling with a similar problem, then feel free to share this guide with them. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. A constantly disappearing cursor can be caused by various reasons, making a wide variety of solutions possible. I can help you with sound issues, or any additional issues. Search by issue to find step-by-step guidance for diagnosing and solving most computer issues. In that case, neither the touchpad nor the keyboard will work at all. How to restore Windows to an earlier copy. Try pressing this key combo again and see if your trackpad comes back to life. If your laptop has a touchscreen, just use that. Install the latest update to see if this fixes your touchpad problem. 6 Answers Sorted by: 2 If above does not work. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. 2. If that does not work, you must reinstall your operating system. If the mouse cursor has gone to the edge of the display and has then been disabled, you may not be able to find it on the screen. Unfortunately, the Realtek HD Audio Manager is also a culprit for audio driver issues.. Right-click the Taskbar, select Task Manager, and head to the Start-up tab. Duration: 00:39When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. Or, press Windows key + I to open Settings, then click Devices, Touchpad. Touch or click the wanted device and follow the instructions. Find drivers for your keyboard, mouse, or touchpad. Top 8 Ways to Fix Mouse Cursor Lagging on Mac. Run this hardware diagnostic to check. If your Dell laptop mouse is not moving, check that you have not inadvertently switched the touchpad off. So, without much ado, now lets check out the solutions to fix mouse cursor not moving in Windows 10 computer screen. Step (5): Now select the touchpad device under Devices and then click on the Enable button. Step 3:Search for Device Manager in the search bar within Control Panel. Finally, it's worth visiting your laptop manufacturer's website and downloading the latest driver. To test this on Windows, hit the Windows key to open the Start Menu, then try Ctrl + Alt + Delete to open the Security screen. For wireless mice, remove the attachment in the USB port and shut the mouse off, and then plug it back in, wait a minute, and switch it back on. This sounds a bit silly, but it's worth double-checking. Press the Enter key. 1. However, it does not affect our editorial integrity. What should I do when a computer freezes or locks up? Ben is the Editor in Chief at MUO. If your touchpad works after you do this, you've found your issue. Blue is on; gray is off. Restart your system Turning your computer off and back on can fix a lot of problemsincluding a laptop mouse or touchpad that's not working. After several minutes, if it's still frozen, you'll need to press and hold the physical Power button to power it down. Press one of these key combinations and see if te get the pointer back . Just make sure you know what to look for when buying one! Thats it! Press enter. But, the point is that a pointer device is essential to any computer. How to Fix It? If you can only use the mouse, then it's a good way to use keyboard functions without a physical keyboard. Get guided help for problems with accessories from our automated Virtual Assistant. Now the Windows will automatically download and install the latest Mouse driver on your computer. For more information about SupportAssist, browse to the SupportAssist for PCs and tablets. Below, you can see the F5 key on an HP Elitebook laptop, which turns the mouse pad off when combined with the Fn key. mouse-cursor-disappearing-on . If not, try classic turn it off and on again. Press any of these keys on your keyboard: Fn, F8, F5, F7, or F9; then press the touchpad at the same time, if you are using a touchpad key. 8 Things to Consider Before Buying a Computer Mouse, How to Disable the Touchpad on Windows 10, How to Fix It When a Windows 10 Microphone is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Unlock the Touchpad on a Lenovo Laptop, How to Disable the Touchpad on Windows 11, How to Fix It When Windows 11 Won't Shut Down, How to Fix Drag and Drop Not Working on Mac, How to Fix It When Your Chromebook Touchpad Is Not Working. Windows 11 allows you to hide the mouse cursor while youre typing. Enter your model name or serial number to find software and manuals specific to your device. Out of warranty? Windows will attempt to reinstall the driver. To check if your trackpad has been disabled in Windows, click the Start button, type mouse in the search field, and then click on Mouse (or Mouse settings) from the search results. Restarting fixes many problems and could very well be the solution no matter why the cursor isn't showing, whether it's completely gone from the screen or only intermittently disappears when it runs over a specific program. So, please read through and learn how to fix the laptop cursor, not working problem, along with the bonus of finding out the way to recover deleted data from a Windows PC. Press Win + X (or right-click the Start button) to open the Power User menu, then select Device Manager. Follow these steps and learn how to update your mouse driver in Windows 10 operating system: Step (1): At first, right-click on the Start button and then select the Device Manager option. Unplug any devices, including the following: Turn the computer back on and retest the cursor movement. If you use a PC, theres no doubt you would be using a mouse along with it. Now . If this driver stops working, you may face trouble while interfacing your wired mouse with the PC, resulting in the cursor not being shown. Fix 3: Check mouse properties Another possible cause for this mouse-got-stuck problem is trackpad is turned off. Get guided help for issues with Windows OS with our automated Virtual Assistant. Is the touchpad disabled or not working? Over the past 5 years, he has contributed with guides, reviews, and detailed opinions to notable publications like TechPP and XDA-Developers. You can disable or modify the way that the features work in the touchpad driver properties. set up the wireless mouse as a new device, Disable or enable hardware acceleration in Chrome, Scrolling with your fingers on a laptop touchpad. If so, moving it around a few inches isn't enough to make it appear again. Save any data, close any open programs, and restart the computer. If you see one, press it and check if the cursor moves normally again. You can follow the same process for an external mouse too. Some notebooks or laptops have a dedicated Function key to enable and disable the touchpad. Perhaps a cable is damaged or the touchpad has worn out. Most of the time, a simple reboot can fix the problem of a missing cursor. Required fields are marked *. On Windows 10, this appears as a link on the right side. Right-clicking the touchpad icon gives you the option to either enable or disable it, depending on the device's status. ; If you see Realtek HD Audio Manager, right-click and select Disable. Heres how to do it. The way to enable the trackpad again is to press the same key combination. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. Try connecting your mouse to a different device and see if you still face the same issue. The order process, tax issue, and invoicing to end users are conducted by Wondershare Technology Co., Ltd, which is a subsidiary of Wondershare group. As a writer, his specialties include Windows, Android, Gaming, and iPhone explainers and how-tos. Touch or click the wanted device, and follow the instructions. The reason for this is that some laptops (plus Windows and macOS themselves) have a feature that automatically disables the touchpad when you connect an external mouse. Ensure there is a check in the box next to, Adjust any other settings to your liking, then click, When you find the HID-compliant mouse entry for the touchpad (the non-USB entry), click the, If the touchpad device is not working correctly, you can try updating the drivers. I also checked the box that shows the cursor location when I press the control key. None of these things worked. In the resulting dialog box, you should see a tab on the right side labeled Device Settings, TouchPad, or something similar. Sign in or create an HP account to connect with a live agent (may require an active warranty). While you would notice other issues as well due to corrupt system files, this could result in the touchpad not working. Try connecting a different mouse if you have one to see if your cursor comes back on. Next, press the Down Arrow key till the drop-down menu displays the 'Restart' option. Jerrick Leger is a CompTIA-certified IT Specialist with more than 10 years' experience in technical support and IT fields. Ensure that Windows has the latest updates. Are you facing issues with the Bluetooth mouse in Windows 11? Our automated Virtual Assistant can guide you through diagnosing and solving laptop and PC display issues. Follow the prompts. Get guided help for cartridge issues with our automated Virtual Assistant. Screenshots are stored in Pictures > Screenshots by default. Mouse pointer keeps freezing in Windows 10 problem not resolved yet? Well, you might know, there are certain keys and key combinations to turn off your mouse on one go. To access the mouse settings, follow the steps below. Part 2: Laptop Cursor not Working. So, first check your look for a button somewhere near the trackpad that has an icon that looks like a touchpad with a line through it. Set the pointer scheme to None and disable the pointer shadow. It's the next easiest thing to attempt at fixing a cursor disappearing. Change the touchpad settings to adjust the pointer speed. Touch or click the Dell Touchpad tab. Save any data, close any open programs, and restart the computer. Disable Tablet mode if you have a touchscreen PC. Restart your computer. Look closely at the keyboard for any clues about which button controls the touchpad for your specific laptop. Way 1: Check the Mouse and the USB Port Carefully. One of the most common causes of a laptop touchpad not working is that you've accidentally disabled it with a key combination. Duration: 02:11When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. Step 3: Search for the Mouse option in the search bar . Ensure that Uninstall is highlighted and press the Enter key. Since this is easy to hit by mistake, you might think your touchpad is broken if you toggle this without realizing it. If in case, you are using a physical wireless mouse and have turned off thetouchpad accidentally then you are bound to face the mouse pointer not moving error. If your laptop mouse pad is still not working, you'll have to jump into some deeper troubleshooting. Use the up or down arrows to select Device Manager(Control panel) in the list of programs, and then press the Enter key. Save any data, close any open programs, and restart the computer. When you have a wireless USB or Bluetooth mouse, install new batteries. Maybe a projector? If Windows doesn't find a new driver and reinstalling the driver doesn't help, contact your PC's manufacturer for help. Touch or click Gestures (depending on your computer, there may not be a Gestures option). Read our guide on how to fix a laptop keyboard. A Mac is generally known for its friendly UI and smooth performance. Click the. Top 3 Touch Mouse Alternatives to Apples Magic Mouse. You may also be interested in checking out: Save my name, email, and website in this browser for the next time I comment. If it's already enabled, change it to disabled, then re-enable it. After joining MUO in 2014 and earning a degree in Computer Information Systems, Ben left his IT job to go full-time with the site in 2016. In the Task Manager, scroll down and locate. Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. Touch or click Mouse and touchpad settings. When you are having issues with the touch screen on your laptop or tablet in Windows, see Dell Knowledge Base article How to Troubleshoot Touch Screen or Touch Panel Issues. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers. Some laptops have a setting to turn the touchpad buttons off and on. Your email address will not be published. Way 2: Re-enable Your Mouse Device via Mouse Settings. Get this Lenovo laptop half price at 449. Tech Advisor helps you find your tech sweet spot. However, this will only work if there is a software glitch causing the issue. How to Identify problems in the Windows Device Manager. Try these few combinations to get your cursor to appear back on the screen in either of these cases. All rights reserved. When the touchpad still does not work after following the preceding steps, Dell offers a utility that checks the health of your computer's hardware and software called SupportAssist. If the issue persists Contact Dell Technical Support. Get guided help for fax-related issues with our automated Virtual Assistant.

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