About FREEURMIND COUNSELINGAND SUPPORTIVE SERVICES PLLC. Secure websites use HTTPS certificates. State Government websites value user privacy. The therapy modalities we provide include: Teenagers can have trouble opening up and often keep secrets. NCTracks is the new multi-payer Medicaid Management Information System for the NC Department of Health and Human Services (NC DHHS). To learn more, call us at1-833-870-5500(TTY: 711 or RelayNC.com). If you think you may qualify for State-funded services, contact the Tailored Plan that serves your county. There are three ways to sign up: You may sign up for emails, text messages or both. Select Forgot Username or Forgot Password. To reset your password or unlock your account, you may have to answer questions or verify through your mobile device. NC Medicaid list of Mental Health Providers. Tailored Plans offer certain services that Standard Plans dont have. Call your local Department of Social Services (DSS) and explain your change. Have a question for Partners or need assistance with a specific topic? Click the header above each column to sort alphabetically, or type a keyword in the Search box. Our multi-disciplinary approach to providing therapy helps young people come to an understanding of their mental health. To learn more, call us at. Zenith Behavioral Health in Phoenix, Arizona offers both a drug and alcohol detox center for adults and a residential mental health treatment center for adolescents. There are five Standard Plans. With each of these types of therapy, young people learn to identify their emotions and thoughts and express them in a safe environment. Having trouble finding the answers you need? Click on the icons below to learn where to direct your questions. To learn more, call the NC Medicaid Ombudsman toll free at, Have talked with your provider or health care option and cannot solve a problem, Have questions about the complaint or appeal process. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Beneficiary Form, Request to move to NC Medicaid Direct (Fee for Service) orLME-MCO: Provider form. General Questions Have a question for Partners or need assistance with a specific topic? Zenith Behavioral Health provides a comprehensive program designed to teach adolescents how to understand mental illness and improve their symptoms. We care for them in our comfortable residential center and keep the family in the loop about their progress. Once you go paperless, you will not get any letters by mail about your health plan. To learn more, go to Tailored Plan services. The EBCI Tribal Option is the primary care case management entity (PCCMe) created by the Cherokee Indian Hospital Authority (CIHA). The EBCI Tribal Option offers added services for members who qualify. Sandhills Center is available in these counties: Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond, Rockingham. You can also ask the doctor to join your health plans network. If you do, you will get letters by mail again. Our NC Medicaid mental health providers have extensive training and experience in treating mental health disorders. To find out, use this website or the free NC Medicaid Managed Care mobile app. In fact, Zenith Behavioral Health accepts NC Medicaid. A lock icon or https:// means youve safely connected to the official website. Instead, call us anytime at 1-888-235-HOPE (4673). To learn more, call the NC Medicaid Ombudsman toll free at 1-877-201-3750, 8 a.m. to 5 p.m., Monday through Friday, except state holidays. The letters in your NC Medicaid Managed Care account will never be removed, so you do not have to keep copies of letters mailed to you. This includes those that treat teenagers. Each health plan has a network of doctors for regular visits and specialists when you need certain services, like physical therapy. North Carolina Medicaid offers care for low-income adults, children, seniors, pregnant women, and people with disabilities. It manages the primary care needs of federally recognized tribal members and others who qualify for services through Indian Health Service (IHS) and live in Buncombe, Clay, Cherokee, Graham, Haywood, Henderson, Jackson, Macon, Madison, Swain or Transylvania counties. Your health plan works with a network (group) of providers. Your health plans provider network includes doctors, therapists, specialists, hospitals and other health care facilities. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc. A system that adjudicates claims from DMA/DMH/DPH and ORHCC (professional, institutional, pharmaceutical and BH related); Shares the claims processing engine of the NCTracks to process and pay claims for the Division of MH/DD/SA Services; Establishes a central repository of recipient and provider data across the Division's circle of services and programs; Allows the state to more closely monitor the delivery of MH/DD/SA services, and to properly measure and track area program performance; Reduces the potential for over-billing and duplicate payments for the same units of service and. They care for your health, coordinate your needs, and refer you to specialists when you need them. To learn more about NC Medicaid Direct, call the NC Medicaid Contact Center at 1-888-245-0179. Monday-Friday 8 a.m. to 5 p.m. Llame al, Having trouble logging in or registering for an account? Beneficiaries eligible for TCM will have a single care manager who will: Your Tailored Plan (or Local Management Entity-Managed Care Organization (LME/MCO) for NC Medicaid Direct members) can tell you which TCM providers are in their network and which ones are PCPs. Learn More. Raleigh, NC 27699-2000. ePASS is North Carolinas secure website where you can apply for benefits online. Learn more. Call 877-398-4145, Monday-Friday, 7 a.m. to 6 p.m. 2023 All rights reserved. You can view contact information for the health plans atContacts and links. You may have to change your health plan when you have a life change. The Alliance Provider Helpdesk is available to answer provider questions about authorization, billing, claims, enrollment and credentialing, ACS, and other issues. Does the health plan have the providers, hospitals and specialists you use? Trillium Health Resources is available in these counties: Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Currituck, Dare, Gates, Halifax, Hertford, Hyde, Jones, Martin, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Tyrrell, Washington. Is there an NC Medicaid Managed Care mobile app? Most people who have a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) will get their Medicaid services through NC Medicaid Direct until Tailored Plan starts on October 1, 2023. The call is toll free. used to help heal mental illness. All health plans offer the same basic benefits and services. What is Community Care of North Carolina (CCNC)? The NPI number of this provider is 1649979949 and was assigned on February 2023. Most people can change their health plan within 90 days of health plan enrollment. A PCCMe is a health care program that provides care management services for beneficiaries who qualify. But for urgent assistance, call 1-888-235-4673. They are only available through Tailored Plans. Mar 17, 2023 read on Provider Training Opportunities for the Week of March 20, Mar 17, 2023 read on NCTracks Eligibility Status System Error Resolved, Mar 17, 2023 read on SPECIAL BULLETIN COVID-19 #266 Available, Mar 17, 2023 read on New Medicaid Bulletin Articles Available as of March 17, Mar 16, 2023 read on NCTracks System Error when Checking Health Plan Eligibility, Provider Training Opportunities for the Week of March 20, NCTracks Eligibility Status System Error Resolved, New Medicaid Bulletin Articles Available as of March 17, NCTracks System Error when Checking Health Plan Eligibility, Currently Enrolled Provider (CEP) Registration, Provider Re-credentialing/Re-verification, Provider Policies, Manuals, Guidelines and Forms, New Medicare Card Project (formerly SSNRI), NC Medicaid Opioid Safety - STOP Act Crosswalk, Provider Considerations for Tapering of Opioids, Preferred Drug List Opioid Analgesics and Combination Therapy Daily MME, General Provider Pharmacy Cover Letter - STOP Act, Governor's Institute Opioid Use and Misuse Website, Pharmacy PA for Opioid Analgesics Job Aid, FAQs re Enrollment of Attending, Rendering, Ordering, Prescribing, and Referring Providers, Adult Care Home Outbreak Rates and Units Report, Division of Mental Health, Developmental Disabilities, and Substance Abuse Services, North Carolina Department of Health and Human Services. Call our HOPE Line at 1-888-235-HOPE (4673) Monday-Saturday, 7 a.m. to 6 p.m. Find information and submit your concern, grievance/complaint, or compliment, Call our Appeals Unit at 704-884-2650 (phone only for confidentiality), Human Rights Committee Call Keshia Sandidge at 704-884-2698 or. WellCare will be performing maintenance on Saturday, March 18th (from 6 P.M. EDT to 8 A.M. EDT the next day). An official website of the State of North Carolina. Can I change my health plan after I enroll? You may need your Medicaid ID number when you call. Raleigh, NC 27699-2000. Go to epass.nc.gov. State Government websites value user privacy. You must sign in with your NCID to enroll using the app.If you dont know your NCID username or password, go to the NCID sign-in page. Office Locations: Gastonia, NC 901 S. New Hope Rd. Call 1-888-235-4673 anytime. The provider is registered as an organization and their NPI record was . When you enroll in a health plan online, you will need to use your NCID sign-in. Trillium Health Resourcestrilliumhealthresources.org. Call, Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. Providers of services from the Division of Mental Health/Developmental Disabilities/Substance Abuse Services should contact their LME/MCO to obtain information regarding eligibility, claims status and payment, etc. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is here to help. The State Plan requires MCM to be provided by a multidisciplinary . , in person, or through the mail. To learn more about how to apply for NC Medicaid, go to medicaid.ncdhhs.gov/medicaid/get-started/apply-for-medicaid-or-health-choice. There are six LME-MCOs in North Carolina: Alliance Health, Eastpointe, Partners Health Management, Sandhills Center, Trillium Health Resources and Vaya Health. Standard Plans offer added services for members who qualify. A provider-led entity is a Medicaid health plan that is mainly led by doctors or other health care providers. 2001 Mail Service Center If you want to keep your primary care provider (PCP), choose a health plan your PCP works with. Call us at1-833-870-5500(TTY: 711 or RelayNC.com). Freeurmind Counselingand Supportive Services Pllc is a provider established in Fayetteville, North Carolina operating as a Counselor with a focus in mental health . If you do not speak English, our call center is still available to help you with a language assistance service. This can be a result of fear of being judged and thought of as a hopeless case. Additionally, our staff knows how to treat several different kinds of mental illnesses. Call 1-888-235-4673 anytime. NC Medicaid and Health Choice Mental Health Providers - EXCEL. They have experience serving NC Medicaid and NC Health Choice beneficiaries. Phone: 1-833-870-5500 ( TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. NC Department of Health and Human Services From there, we help empower them to control their symptoms and begin to heal. From there, the child learns ways to overcome symptoms and feel more in charge. A new solution to align North Carolinas credentialing process with the National Committee for Quality Assurance Standards. As NC Medicaid mental health providers, we offer focused help designed to treat teenage boys aged 13 to 17. know how to talk to teenagers on their level. Some people can change their health plan at any time.You can change your health plan at any time for these reasons: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. Helpful resources. Here are answers to questions you may have. Call yourlocal DSS if you cannot apply one of these ways. For example, you might have moved to a new home. Let us know how we can help. Customer Service Center:1-800-662-7030 Online:Log in to your NC Medicaid Managed Careaccount. It has three separate portals for specific internet access to different sectors of the business (Providers, Recipients and internal operations needs). It also works with all Local Management Entity-Managed Care Organizations (LME-MCOs) for beneficiaries with a mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI). Find a list of doctors and other specialists for each health plan on the free mobile app. Or use the chat tool to chat with us online. Vaya Health is available in these counties: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, Yancey. What is the Eastern Band of Cherokee Indians (EBCI) Tribal Option? An official website of the State of North Carolina, Mental Health, Developmental Disabilities, and Substance Abuse, Office Of Minority Health And Health Disparities, Services for the Deaf and the Hard of Hearing. Others may have the option to choose a Tailored Plan. Our nurse advocates, together with your primary care provider (PCP) and behavioral health providers in our network, are ready to give you the support you need to live your best life. If you are interested in finding out more about our NC Medicaid program, visit our admissions page today. Call 1-888-235-4673 (TTY/TDD Relay NC 711). Instead of one Medicaid program, there are health plans to choose from based on your health care needs.

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