Thank you so much !! As you know, hospitality is a teamwork and its our biggest passion. Dear 622rajinderk, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. No:23, Istanbul 34440 Trkiye, Lock in the lowest price from these sites. The most significant of these was a problem with the air conditioning system in our room, which resulted in cold air blowing into the room despite being in the middle of winter. The staff everywhere in this hotel are exceptional, from the door man, receptionist, the breakfast staff etc. Sukru and Dawud were especially brilliant at offering lots of help. (3) Breakfast buffet is massive, and offers plentiful options. Tripadvisor performs checks on reviews. Dear 496vahidr, Warm greetings from Sheraton Istanbul City Center. We will be glad to do our best for your next stay and show you the true Sheraton experience with the improvements we have made. I would definitely recommend this hotel and will be returning here again InshaAllah!! The breakfast selection was amazing too and once again; the staff could not have been any more helpful! We have never stayed at a hotel before with a staff team as nice as the people here. Sincerely, An Very Good Property with Truly Great Staff, The Sheraton Istanbul City Center is a very good hotel with truly excellent staff. We thank you again for sparing your precious time and sharing your kind thoughts with us. Great time. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. Top room amenities include a minibar, air conditioning, and a flat screen TV. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Thank you for staying at the Sheraton Istanbul City Center and we hope you choose to create more memories here whenever your travels bring you back to Istanbul. It is very important for us to receive our guests' comments about their stay with us in order to improve our service quality in a better way constantly. Sincerely, ILVEN AKYOL GUEST RELATIONS MANAGER ilven.akyol@sheraton.com, Hotels near Sheraton Istanbul City Center, Marriott Autograph Collection Hotels in Istanbul, Hotels with Complimentary Breakfast in Istanbul, Hotels near Istanbul Technical University. Dear pankaj1205, On behalf of the entire hotel team, we want to thank you for sharing your feedback about our beautiful hotel. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We are 2 friends (females) who had come to visit Istanbul for 5 nights. We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. our stay at the Sheraton Istanbul City Center. Flights Holiday Rentals Restaurants Things to do Istanbul Tourism; Istanbul Hotels; Istanbul Guest House I appreciate her friendly service. Dear Daydream15742422204, We would like to thank you for your all good sentences. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Mr Nihat made his best for us. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. What food & drink options are available at Sheraton Istanbul City Center? Kind regards, I recently stayed at the Sheraton Istanbul City Center with my wife and son, hoping to enjoy a comfortable and enjoyable experience. more. Dear 496vahidr, Warm greetings from Sheraton Istanbul City Center. Looking forward to welcoming you here again soon. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Every member of staff we have met has gone out of their way to make us feel welcome and like valued guests. It is great to read you felt welcome with the hospitable level of service provided by our team. The staff everywhere in this hotel are exceptional, from the door man, receptionist, the breakfast staff etc. The breakfast buffet is excellent. Across the road is a local kebab - mixed grill is decent and you can take away! Warm regards, lven Akyol Guest Relations Manager. Additionally, we found the water in the pool to be too cold to be comfortable for swimming. told that this was due to the PH levels of the water, which seemed strange to me. We are looking forward to welcoming you back. Despite raising these issues with the hotel management, we received no satisfactory resolution. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! It is great to read you felt welcome with the hospitable level of service provided by our team. Friendly, happy and nothing is too much trouble. Kind regards. Unfortunately, my stay was marred by a series of issues that made it my worst hotel experience ever. Nearby attractions include Dikilitas Parki (0.5 km), Tarlabasi Pazari (0.3 km), and Adali Meyhane (0.5 km). We arrived early after a very long night of travelling and the front of house team could not have been any more helpful. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. We hope to see you back again soon. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Book Sheraton Istanbul City Center, Istanbul on Tripadvisor: See 621 traveller reviews, 500 candid photos, and great deals for Sheraton Istanbul City Center, ranked #102 of 2,584 hotels in Istanbul and rated 4.5 of 5 at Tripadvisor. I would like especially to thank the front desk receptionist Ms. Serap and Front Office Manager Mr. Sezer who made our stay unforgettable from the first day. Dear GSUKKENT, We would like to thank you for taking the time to share your experience in our hotel. Claim your listing for free to respond to reviews, update your profile and much more. Top room amenities include a minibar, air conditioning, and a flat screen TV. In the lounge, Beyza was incredibly welcoming, helpful and fast. In Club Lounge all of the facilities are excellent. more. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! We want to thank you on behalf of the whole team and you can be sure that your feedback is also shared with mentioned names of our colleagues! Thank their hospitality and approach which made us feel special. Thank you!!! An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. Such a lovely experience we had in Istanbul thanks to concierge team of the hotel. Connect with the world through high speed Wi-Fi at all rooms. The best part of the stay was the service. Sheraton Istanbul City Center also invites you to experience the best of theatre and dining in an immersive culinary journey of Le Petit Chef, the world's smallest chef. Such a lovely experience we had in Istanbul thanks to concierge team of the hotel. Dear aal6721LT, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Dear GSUKKENT, We would like to thank you for taking the time to share your experience in our hotel. Free bus service to Taksim. We hope to welcome you again soon. After taking two steps out of the taxi, we were greeted by the staff. The hotel is so nice in terms of rooms cleanliness and the restaurant but the exceptional was the fast service and reply from the staff whenever I asked for something I get it before closing the line. Best Wishes! We booked our dinner cruise through them - they were great! Thank you for staying at the Sheraton Istanbul City Center and we hope you choose to create more memories with us whenever your travels bring you back to Istanbul. It is going to be a great pleasure for us to welcome you again at Sheraton Istanbul City Center in the nearest future. Book Sheraton Istanbul City Center, Istanbul on Tripadvisor: See 612 traveller reviews, 507 candid photos, and great deals for Sheraton Istanbul City Center, ranked #99 of 2,578 hotels in Istanbul and rated 4.5 of 5 at Tripadvisor. Dear 634galaw, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Own or manage this property? Sheraton City centr, Guest Services / Front Office at Sheraton Istanbul City Center, responded to this review Responded 27 March 2021 Dear Mr. Magdy, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Istanbul City Center. We wish you a pleasant day. told that this was due to the PH levels of the water, which seemed strange to me. The breakfast buffet is excellent. Looking forward to welcoming you here again soon. Tripadvisor performs checks on reviews. Best regards . They were so helpful and assisted us in so many ways. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. Thanks a lot to you Dilhan for making our stay special even after loosing a day due to flight cancelation. Dear 349rahmaf, Thank you so much for your valuable feedback and for choosing Sheraton Istanbul City Center. He take care us very well and front office all team member as well. After receiving your review, the necessary arrangements have been made to improve this situation and training has been started so that it does not happen again. Dear Shrey1995, We would like to thank you for taking the time to share your experience in our hotel. Politeness and professional is what I saw. Kind regards, Hotels near Sheraton Istanbul City Center, Marriott Autograph Collection Hotels in Istanbul, Adults Only and Adult Friendly Hotels in Istanbul, Hotels near Istanbul Technical University. What are some restaurants close to Sheraton Istanbul City Center? It is very important for us to receive our guests comments about their stay with us in order to improve our service quality in a better way constantly. Your words mean a lot to us. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Claim your listing for free to respond to reviews, update your profile and much more. The staff is all incredibly kind and helpful. It is great to read you felt welcome with the hospitable level of service provided by our team. We would like to express our regret that the service we have provided did not meet your expectations and please do not hesitate to contact us directly. Yes, Sheraton Istanbul City Center offers an airport shuttle for guests. Our team checks each review posted on the site disputed by our community as not meeting our. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. No:23, Istanbul 34440 Trkiye, Lock in the lowest price from these sites, Our test in this hotel was great Every breakfast we meet Aisuluu and every time she was helpful for us, smile We liked her service Thanks a lot And also at dinner we saw Aimeer and Talshin, They told for us delicious meals and salads Everything came quickly and tasty Thanks to the kitchen, reception and waiters in the Souq lounge. We are very glad to hear that you have enjoyed our services during your stay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely, ILVEN AKYOL GUEST RELATIONS MANAGER ilven.akyol@sheraton.com. It is great to read you felt welcome with the hospitable level of service provided by our team. We recommend calling ahead to confirm details. Which popular attractions are close to Sheraton Istanbul City Center? We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. Dear 496vahidr, Warm greetings from Sheraton Istanbul City Center. We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. Yes, Sheraton Istanbul City Center offers an airport shuttle for guests. We are looking forward to welcoming you back. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Are pets allowed at Sheraton Istanbul City Center? Other misc There was a marathon that day so he, and the valet team were extremely helpful in getting me a taxi and figuring out the best route to get downtown. I believe that basic facilities such as temperature control should be a given in any hotel. We have never stayed at a hotel before with a staff team as nice as the people here. Unfortunately, the Sheraton Istanbul City Center failed to meet the basic expectations, and our experience was severely impacted as a result. This will not only improve the experience of the guests but also avoid any disappointment or frustration, as I experienced. Sheraton Istanbul City Center, Istanbul: See 601 traveller reviews, 482 candid photos, and great deals for Sheraton Istanbul City Center, ranked #99 of 2,564 hotels in Istanbul and rated 4.5 of 5 at Tripadvisor. Welcome to Istanbul's New Gathering Place An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events, enjoy privacy at Sheraton Club Lounge and experience Istanbul to the fullest. Great place to stay comfortable and clean. The restaurant across the street (Makam) has the best owner as well! Dear 634galaw, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Is parking available at Sheraton Istanbul City Center? On the night he was not around the waiter Servet Usk served us, and the experience was just as nice because he tried so hard to make our experience a good one. We appreciate your opinion and value your honest feedback. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. We want to thank you on behalf of the whole team and you can be sure that your feedback is also shared with mentioned names of our colleagues! Despite raising these issues with the hotel management, we received no satisfactory resolution. The room was beautiful and very clean! We arrived early after a very long night of travelling and the front of house team could not have been any more helpful. Ozleems customer service for all guests was amazing- I watched her interact with others. The location isnt the best for business locations or tourism and dont expect nice views. Wish you an amazing day! We are 2 friends (females) who had come to visit Istanbul for 5 nights. All went well. Dear maia g, Thank you so much for your valuable feedback and for choosing Sheraton Istanbul City Center. Yes, dry cleaning and laundry service are offered to guests. Ladies who work in Club Lounge Gozde and Alven were always checking if everything is ok. Also Farouk who did c-in was nice. She, Dear Stacey, Thank you for your generous and sincere comments about our hotel and our team! Warm Regards Sincerely, ILVEN AKYOL GUEST RELATIONS MANAGER, Stayed at the Sheraton and received the most professional and friendliest service from the guest relations manager ilven akyol and the server mehmet. My family and I stayed at the property for six (6) days and had an awesome time. Inspiring food and beverage concepts aim to deliver a memorable journey from traditional Turkish cuisine at The Souq stanbul, exquisite breakfast at Nev-i Lokma, casual, young, and energetic ambiance with crafted food and drinks at Graffitication Bar, well-deserved cups of coffee at Istanbul Baking Company to charming cocktails at The Legends Bar and enjoy privacy at Sheraton Club Lounge. We appreciate your opinion and value your honest feedback. We are more than thrilled that your expectations met up to your experience. We have really enjoyed. Friendly, happy and nothing is too much trouble. Does Sheraton Istanbul City Center have airport transportation? Own or manage this property? Our test in this hotel was great Every breakfast we meet Aisuluu and every time she was helpful for us, smile We liked her service Thanks a lot And also at dinner we saw Aimeer and Talshin, They told for us delicious meals and salads Everything came quickly and tasty Thanks to the kitchen, reception and waiters in the Souq lounge. Have some relaxing moments in sauna, steam room, indoor pool or during massage. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See more questions & answers about this hotel from the Tripadvisor community. We hope to see you back again soon. Kind regards, A very nice hotel The ligging is not the best But they have a free shuttle to Taxim Square and back The personeel is excellent The best are : Sukru Bulent Okten And Yunus Emre I recommend this hotel for business or family. Payments made by partners impact the order of prices displayed. This made it impossible for my son and I to spend any meaningful time in the pool, which was a significant disappointment for us, especially since we had chosen your hotel for this reason. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with Sukru, Davud, and the rest of the team. It is great to read you felt welcome with the hospitable level of service provided by our team. Kind regards. In the lounge, Beyza was incredibly welcoming, helpful and fast. Kind regards. Taxes and fees that are shown are estimates only. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. Your words mean a lot to us. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. Best Wishes! Does Sheraton Istanbul City Center have an airport shuttle? Initially, We would like to present my most profound apologies on behalf of our entire team, regarding the inconvenience you experienced during your stay with us, and thank you for taking the time to share your comments with us. We would like to express our regret that the service we have provided did not meet your expectations and please do not hesitate to contact us directly. Sincerely, ILVEN AKYOL ilven.akyol@sheraton.com. The breakfast in the hotel is excellent and we also enjoyed what the club lounge had to offer between 17:00 - 19:00. Which popular attractions are close to Sheraton Istanbul City Center? The executive lounge provided basic drinks and water throughout the day and snacks in the evening. We raised the issue with the hotel staff and maintenance team multiple times, and they visited our room on eight occasions. I usually do not wrte any comments as average I am spendng one day per trp, yet ths was firsr my full week of lesure since quite a long time.. Startng from airport pck up untl the departure I felt like a real VIP :) Concierges and Front Offce team were on top of my request wth lots of patence for all my last mnutes requests: thanks Hassan, Nadra, Erap and Enest plus all the rest whch sorry I can,t remember the names The room was up for a 5* property, thanks to housekeepng attendants, whom even they do not speak English they did their best to understand my needs and trust me they fnd a fast way to fix any issue or request. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Kind regards. Sheraton Istanbul City Center What a great hotel. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. There are so many places to see and discover in the big city, We hope you were able to see most of them. I believe it was Behcet who helped me up to my room. By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. The spa was really great, so good that in the 5 min cool down I actually fell asleep . We booked our dinner cruise through them - they were great! There are more places to choose from in the, Frequently Asked Questions about Sheraton Istanbul City Center. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When I approached the staff for assistance, I was. It was our first time here so we were a little apprehensive, however, the staff at Sheraton were incredible! Heplfull And respectful, besides MS.ilven was overraited enourmisly helfull and dealed every problematik around me such as air conditions problem , Shower water drain problem at my bath. The hotel gym is really well equipped with lots of Technogym machines. No:23, Istanbul 34440 Trkiye, Lock in the lowest price from these sites. I used to stay with my family in September 2019 for 6 nights at this hotel. We would like to express our regret that the service we have provided did not meet your expectations and please do not hesitate to contact us directly. The food and atmosphere was perfect after a long day. Thank you so much for your fabulous review about this beautiful property. Well done to the management team in putting together such a great team. Kind regards, A very nice hotel The ligging is not the best But they have a free shuttle to Taxim Square and back The personeel is excellent The best are : Sukru Bulent Okten And Yunus Emre I recommend this hotel for business or family. Very good hospitality,so helpful and generous Berkan at concierge was such a lovely person We forgot our phone in cab and he helped us get the phone back in like next 10 mins. The hotel gym is really well equipped with lots of Technogym machines. Our team checks each review posted on the site disputed by our community as not meeting our. Which room amenities are available at Sheraton Istanbul City Center? We had booked two (2) rooms and, as a Liftime Titanium, one of the rooms was upgraded to a very spacious Executive Suite and the other to an adjoining Executive Room.