We truly appreciate your business and look forward to another opportunity to better serve you should your travels bring you back to Memphis.Sincerely,John W. For a 4 star hotel, this place was FILTHY. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Great location with easy access. See 1,797 traveller reviews, 739 candid photos, and great deals for Sheraton Memphis Downtown Hotel, ranked #41 of 154 hotels in Memphis and rated 3.5 of 5 at Tripadvisor. The burgers were so overcooked, you could use them as hockey pucks plus there was not lettuce because you were out of stock. The breakfast buffet was not neat, it looked messy. The next time you're in town, please come see us again at Sheraton Memphis Downtown. See More Rooms & Suites 01 / 07 The gym is under renovation but should be open soon. Charles Vergos' Rendezvous, Memphis: su Tripadvisor trovi 5.198 recensioni imparziali su Charles Vergos' Rendezvous, con punteggio 4 su 5 e al n.43 su 1.271 ristoranti a Memphis. Sie was nice. The second night we were there we woke up to the STRONGEST smell of marijuana in our hotel floor, so strong it seeped into our room and was making me nauseous. Other than that it was a complete letdown. Room was filthy. Doesnt like to be corrected or challenged even when she has cost you a fortune in a price gouged room. Do not stay here. You will be pleased to hear that we will be going through a major renovation very soon. Lock in the lowest price from these sites. It's great to know that most of our staff made you feel welcome, and we apologize for any instances when that was not the case. The food was good. They had two employees. We're glad our friendly staff and tasty breakfast impressed you. What in the world!?! Safe travels, and we would be honored to host you in the future. This property has MORE THAN declined since I was last here. Graceland is 15 km away. I would recommend this hotel to anyone staying in Memphis. She understands customer service & how to eat a mask in a pandemic. Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. The front desk staff are rude and unaccommodating. Also, the pool was icy cold and couldn't be used. Now 132 on Tripadvisor: Sheraton Memphis Downtown Hotel, Memphis. We left to go to the cheer comp and returned at 2pm. However, we apologize for any disappointment with the dining service and in-room safe. We pride ourselves on providing all of our guests with a memorable experience and I am sorry to hear that we did not exceed your expectations. Own or manage this property? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your comments are important to us as we continually work to improve our facility. John Wright, Guest Services / Front Office at Sheraton Memphis Downtown Hotel, responded to this review. Gus's World Famous Fried Chicken, Memphis: 4.466 Bewertungen - bei Tripadvisor auf Platz 7 von 1.272 von 1.272 Memphis Restaurants; mit 4,5/5 von Reisenden bewertet. I have known this property for more than 25 years. 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown) Read Reviews of Sheraton Memphis Downtown Hotel Magnolia Grille Memphis Tennessee #672 of 986 Restaurants in Memphis 1 review 250 N Main St 0 miles from Sheraton Memphis Downtown Hotel " Dinner upon arrival at Sherat. After reading a mixed bag of the reviews I picked up the phone and called the hotel. Only a very agile person could access that side of the bed. Sheraton Memphis Downtown Hotel. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Then we wanted a piece of candy and the front desk staff let us have it on them. It would be our pleasure to host you again at Sheraton Memphis Downtown. Forget trying to eat at their WAY overpriced hotel. Dear Kris H,Thank you for taking the time to share your feedback. We're sorry to hear that our accommodations failed to impress you and that our construction inconvenienced you. While it was our pleasure to offer you a convenient option for breakfast, our culinary team will review your feedback as they take steps to improve. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. Anyway, save your money or just spend the extra bucks and stay somewhere nicer. Tripadvisor performs checks on reviews. We appreciate you staying with us and taking the time to share your thoughts. With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. We ordered 2 medium cooked cheeseburgers and 2 chicken quesadillas. This is the version of our website addressed to speakers of English in the United States. They did seem to laugh and joke among themselves, but that smile went away whenever they were 'interrupted' by a bothersome guest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With only 30 minutes before my meeting, I went inside, followed by the valet. Please see our partners for more details. Thank you for choosing our hotel for your recent visit to Memphis. We were part pf a group with Viking Cruises. Staff - check in staff and valet service was quick and efficient and very friendly. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please see our partners for more details. We headed back down at 4pm. Entire place needs an over haul. Place is connected to the convention center so you can walk and stay inside the whole time. Every staff we encountered was professional, helpful, and friendly from the time we got there until we left. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We stay at the Marriott often due to its proximity to the Orpheum and the Sheraton no way compares to it. You can also see the Pyramid. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Your feedback will be kept in mind, and we wish you happy travels ahead. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Our modern hotel is across from the Renasant Convention Center and a mile from the Beale Street Entertainment District and St. Jude Children's Research Hospital. We paid for a premium corner 'Club Room' with 'Club lounge access' privileges', but were told at check-in the Club was closed. Unfortunately, I was the "learning moment" for the valet for what was said to be a package that had been recently added again to their offering. This place is DREADFUL!! Employees, overall, were diligent and friendly. Upgrade to a Club Room for Sheraton Club Lounge access, which includes complimentary breakfast and evening hors doeuvres. To top it all off both my son and I ended up sick for days - possibly from the water damage next door that required construction?? Located in downtown Memphis, our hotel is connected to Renasant Convention Center via a skywalk and is within walking distance. Valet parking was very convenient and professional. Thank you for the kind review and recommendation! Secondly, the food at the tavern is way overpriced for what you get. The staff is friendly and the beds comfortable. It was unseasonably cold, but the room was still super humid and warm(even though we tried turning it down and setting the fan to on, not auto). Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests. more. Our 'corner' room had a view of the hotel wall 8' away and the other window looked at the convention center wall across the street. We're glad our friendly staff and tasty breakfast impressed you. Parking is valet or across the street. The Downtown Memphis Sheraton Hotel could receive a 30-year PILOT and Tourism Development Zone incentives for a $226 million renovation. I had an excellent stay at the Sheraton Memphis hotel downtown. We returned at midnight to find the toilet still would not flush. The lady was very nice and helpful because our schedule had changed due to weather; we were supposed to get there the night before. Best Pet Friendly Hotels in Marion on Tripadvisor: Find 692 traveller reviews, 183 candid photos, and prices for 5 pet friendly hotels in Marion, Arkansas. I don't think they planned on the right number of staff for that group of people. Given another chance, we'd like to welcome you back for the five-star experience we know we are capable of. We truly appreciate your business and look forward to another opportunity to better your experience should your travels bring you back our way. They obviously just do not care about the guest. Again - Covid, new rules, hours, restarts may be to blame. We will definitely share this with our staff as they work hard to make sure our guests have a comfortable stay and always love and appreciate comments like this. What food & drink options are available at Sheraton Memphis Downtown Hotel? Thank you so much for taking the time to share your thoughts with us. We pride ourselves on providing all of our guests with a memorable experience and are very pleased to hear that we exceeded your expectations. Nigel was nice, Jasmine was nice. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We pride ourselves on providing a memorable experience for all of our guests and I am sorry to hear that we failed you. Hotel in Downtown Memphis, Memphis Located in the heart of the entertainment district, this hotel is located in downtown Memphis and offers complimentary daily breakfast and free WiFi. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The hotel is starting to get run down. Prices are calculated as of 20/06/2022 based on a check-in date of 03/07/2022. John Wright, Guest Services / Front Office at Sheraton Memphis Downtown Hotel, responded to this review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were there as guests of St. Jude Hospital. Im seeing this in more hotels, but thats the only thing I could say that could use a uplift. Front desk staff professionalism was a laugh. However, we apologize for any disappointment with the dining service and in-room safe. Ill say this. Alarm clock easy to set. Not for from the bass pro pyramid. The handle still was not fixed and toilet wouldnt flush. The have lights on at night and its beautiful. Amenities. Dear 13Heart,Thank you for taking the time to share your concerns regarding you recent visit with us. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch, and dinner. The hotel room was nice, however I had a couple of issues. The front desk staff are rude and unaccommodating. They didnt have one and said shed be there shortly. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Other than that it was a complete letdown. Hotel had a lot of construction happening. Respectfully,John W, This is the version of our website addressed to speakers of English in the United States. The staff were very attentive to my needs and checked to make sure my stay was satisfactory. A gentleman was at my door within 10 minutes. They obviously just do not care about the guest. Rooms were good, temps were steady, not high and low like some others. Ever. Every day my room key will expire. And my biggest concern was having someone else in my car DURING A GLOBAL PANDEMIC. If Britni checks you in you will get a first class welcome. Claim your listing for free to respond to reviews, update your profile and much more. Were there two nights and never saw anyone from housekeeping.I worked in law enforcement 20 years and I swear the mattress had a blood stain on it. Home away from home. Dear Felipe, Your perfect rating and kind words have made our day! When I called down to the front desk I was told if I waited they might be able to move my room but could not guarantee that it wouldnt happen again on Sunday. They did seem to laugh and joke among themselves, but that smile went away whenever they were 'interrupted' by a bothersome guest. We hope you had a fantastic time at the soccer games. Sheraton Memphis Downtown Hotel - UPDATED Prices, Reviews & Photos (TN) - Tripadvisor United States Tennessee (TN) Memphis Memphis Hotels Sheraton Memphis Downtown Hotel 1,878 reviews #37 of 154 hotels in Memphis Review Save Share 250 N Main St, Memphis, TN 38103 1 (855) 821-4553 Visit hotel website Check In / / Check Out / / Guests Crowne Plaza Memphis Downtown, an IHG Hotel: True Southern Hospitality - See 1,817 traveler reviews, 435 candid photos, and great deals for Crowne Plaza Memphis Downtown, an IHG Hotel at Tripadvisor. Clean. They obviously just do not care about the guest. Your comments are important to us, and we'll use them as we continually work to improve our guests' comfort. Location is excellent. Hotel had a lot of construction happening. Are there opportunities to exercise at Sheraton Memphis Downtown Hotel? Valet service was very professional and prompt. The carpet needing pulling. We truly appreciate your business and look forward to another opportunity to serve you.Sincerely,John W. Not in the best part of town, homeless right outside. Location - The hotel is adjacent to and has a sky bridge to the convention center so made going back and forth to the soccer games very easy. Clean. I feel like I need to take antibiotics just from staying here. She wasnt very welcoming. Our hotel's impeccable location places you near attractions like the Nashville Historic District, Music City Center, the Tennessee Performing Arts Center, Nashville Convention Center, and more. Moxy Memphis Downtown View Hotel 68 reviews 0.4 miles from Sheraton Memphis Downtown Hotel Free Wifi Restaurant Special offer Visit hotel website Breakfast included 2022 SpringHill Suites by Marriott Memphis Downtown View Hotel 982 reviews 0.4 miles from Sheraton Memphis Downtown Hotel Free Wifi Pool Special offer Visit hotel website Enjoy outstanding service in the warm, welcoming atmosphere of Sheraton Memphis Downtown Hotel. Upon arriving in my room, I found the phone didn't work, and to access ice/vending, I'd have to go to another floor as the ice machine on that floor was also out of order. A second valet came in an attempt assist in some way, but he too pushed back when I insisted that my parking was pre-paid. The Sheraton while you could tell it was a little more old school was very clean, the lobby area smelled great(I don't know what they're using but it's like a casino air in Vegas). I highly recommend this hotel wether for business or pleasure. Yes, dry cleaning and laundry service are offered to guests. Four Points by Sheraton Memphis East: This this is a place to relax - See 341 traveler reviews, 121 candid photos, and great deals for Four Points by Sheraton Memphis East at Tripadvisor. Great time at the Memphis Sheraton Downtown We stayed at the Sheraton Memphis Downtown for 4 days as part of a soccer tournament and had a great experience. We're glad our clean, comfortable rooms, tasty breakfast, and friendly staff impressed you. Upgrade to a Club Room for Sheraton Club Lounge access, which includes complimentary breakfast and evening hors doeuvres. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. He never "got it" nor reached out management to understand. Even when I called customer service (800#) the supervisor complained that THEIR OWN COLLEAGUE hung up the phone on them. My parking was included. Lastly, the beds could have been spaced better to allow more room to access the second bed against the wall. Called for clean towels. An agent will call you.. They didnt. The rooms are dark, dreary and in need of a MAJOR overhaul! Rest assured, I have shared your feedback with our leadership team to ensure your concerns are addressed. Upgrade to a Club Room for Sheraton Club Lounge access, which includes complimentary breakfast and evening hors doeuvres. When we arrived we were told it was $25/day for valet parking and that there was free parking on the side of the hotel. more. Breakfast was good, though not the continental breakfast our reservation stated. Convention Center Hotels. Thank you for spotlighting our comfortable accommodations and delicious food offerings. Great location with easy access. Even the Riverboats are close by. Hilton Garden Inn Memphis Downtown Beale Street: St. Patrick's on Beale street. We returned at 6:45 pm and found the handle fixed but toilet wouldnt flush. !!!!!!! We truly appreciate your business and look forward to another opportunity to serve you should your travels bring you back to Memphis!Respectfully,John W. I didnt want to have to write this review. I ALMOST DIED!! We're glad you enjoyed your stay with us and our delicious breakfast, helpful service, and friendly staff. It would be wonderful to see you again, so please come back soon for another five-star experience. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. When I returned after breakfast some three hours later and nothing was done, the condition was worse.We had to wait hours for our room and when it was assigned it was not only the wrong configuration (2-queens, not a king as reserved), but it was uncleaned from the previous guests.We paid for a premium corner 'Club Room' with 'Club lounge access' privileges', but were told at check-in the Club was closed. The biggest issue for me was the service in the restaurant and in the bar. Convenient location to the convention center and a trolley ride to Beale Street but the facility itself is getting somewhat dated, with fading colors and scuff marks abound. At Sheraton Memphis Downtown Hotel, you'll be within a 10-minute drive of Beale Street and FedEx Forum. I have stayed here many times and will continue to come back when I return. We appreciate your heartfelt recommendation and look forward to seeing you again soon at Sheraton Memphis Downtown! bar was understaffed for the amount of people. Book Sheraton Memphis Downtown Hotel, Memphis on Tripadvisor: See 1,863 traveler reviews, 753 candid photos, and great deals for Sheraton Memphis Downtown Hotel, ranked #39 of 154 hotels in Memphis and rated 3.5 of 5 at Tripadvisor. Toll Free:+1-888-236-2427. Attended shock those things up to the pandemic and getting people back to work is tough. Food and drinks were great. Toll Free:+1-888-236-2427. The staff was super friendly and accommodating. Visiting for Medical Purpose: Hyatt Place Memphis Primacy Parkway - See 1,150 traveller reviews, 862 photos, and cheap deals for Hyatt Place Memphis Primacy Parkway at Tripadvisor. Review tags are currently only available for English language reviews. (Mark Weber/Daily Memphian file) View Gallery The existing restaurants and bars will be converted into an upscale Memphis-themed sports bar. Hotels near Sheraton Memphis Downtown Hotel, Hotels near Precious Cargo Exchange Gourmet Cafe, Hotels near Tennessee Technology Center Memphis, Hotels near University of Tennessee Health Science Center, Hotels near Southwest Tennessee Community College, Hotels near Baptist College of Health Sciences, Hotels near William Moore College of Technology Memphis, TN, Hotels near Southern College of Optometry. The room was clean and spacious. If your travels bring you back to the area, please consider staying with us again. Mini fridge was nice to have. The staff was very friendly and helpful, so were the valet staff. We appreciate you choosing to stay with us during these unusual times.Sincerely. I highly recommend this hotel wether for business or pleasure. Especially considering they dealing with tons of kids and crazy soccer fans. Lock in the lowest price from these sites. Dear John M,Thank you for taking the time to share your review. Enjoy Sheraton-style service and accommodation at this fabulous downtown hotel. Nothing. He apologized and said his shift just started but would take care of it. Courteous and friendly staff. To be fair, Covid has changed everything. We truly appreciate your business and look forward to another opportunity to better your experience should your travels bring you back our way. Have an upscale stay at our downtown Nashville hotel Elevate your stay in Music City at Sheraton Grand Nashville Downtown. We appreciate you staying with us and taking the time to share your thoughts. If you are looking for Park MGM, Las Vegas, NV Jobs | Hospitality Online you've came to the right web. We pride ourselves on providing a memorable experience for all of our guests and are pleased to hear that we exceeded your expectations. Located on the vintage Memphis Main Street Trolley line, our hotel in Memphis, Tennessee provides easy access to some of downtown's most notable attractions. Location is a block from Beale Street Show more 8.3 Very Good 1,384 reviews Price from $160.65 per night Check availability Wingate by Wyndham Memphis East Other than friendly people at the front desk, I have shared no favorable reflection of my stay. - Read 340 reviews, view 120 traveller photos, and find great deals for Four Points by Sheraton Memphis East at Tripadvisor. Thank you for the kind review and recommendation! SHERATON MEMPHIS DOWNTOWN HOTEL. escalator not working. Get a great nights sleep in a plush Sheraton Sweet Sleeper Bed. Safe travels, and we hope to see you again! Yes, pets are typically allowed, but it's always best to call ahead to confirm. We truly appreciate your business and look forward to another opportunity to serve you when you travels bring you back our way!Sincerely,John W. This place is a PIT. There are no towel racks in the bathroom, they just pile the towels in the corner of the bath on the vanity. There was body hair from the previous guests still everywhere. I was more than disappointed.I paid for a package which included my stay and valet parking. We opted to pay for parking at the church across the street. Great location. Sheraton Memphis Downtown Hotel Memphis, United States | 18552607038 Check-in 15 feb 2023 Check-out 16 feb 2023 1 Room 2 Guests Get Prices Overview Facilities Rooms Location Reviews Overview Location This hotel is placed in Downtown Memphis district, 0.2 miles to Saint Marys Catholic Church. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We're glad you enjoyed your stay with us and our delicious breakfast, helpful service, and friendly staff. Thats the issue with the room. As we work to improve the overall guest experience, you can bet that we will discuss your comments with our team. Located on the vintage Memphis Main Street Trolley line, our hotel in Memphis, Tennessee provides easy access to some of downtown's most notable attractions. Thanks for visiting Sheraton Memphis Downtown. John Wright, Guest Services / Front Office at Sheraton Memphis Downtown Hotel, responded to this review. The hotel restaurant has a limited menu. Though, it looked so shabby I hesitatedThis hotel is convenient to downtown and the trolley system.